I
Immich4mo ago
Vibora

Slow android app - can't identify the cause

I'm hosting immich through Docker, on a 6th gen Celeron CPU (dualcore). The phone I'm using is a Samsung Galaxy S23 Plus, with 100k media to back up on immich. The Backup section takes 2 to 3 minutes to load the number of media (initially they're all 0). I turned off video transcoding and set the image thumbnail as jpeg to avoid any WEBP conversion. In 12 hours only 20k resources got uploaded to immich; where could be the bottleneck that slows down the backup? Output of inxi command
CPU: dual core Intel Celeron G3900T (-MCP-) speed/min/max: 800/800/2600 MHz
Kernel: 6.1.0-28-amd64 x86_64 Up: 3h 8m Mem: 2234.4/7832.1 MiB (28.5%)
Storage: 1.94 TiB (1.2% used) Procs: 285 Shell: Bash inxi: 3.3.26
CPU: dual core Intel Celeron G3900T (-MCP-) speed/min/max: 800/800/2600 MHz
Kernel: 6.1.0-28-amd64 x86_64 Up: 3h 8m Mem: 2234.4/7832.1 MiB (28.5%)
Storage: 1.94 TiB (1.2% used) Procs: 285 Shell: Bash inxi: 3.3.26
3 Replies
Immich
Immich4mo ago
:wave: Hey @Vibora, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
bo0tzz
bo0tzz4mo ago
There's a known issue with Samsung phones having inexplicable slowdowns in the app The uploading will probably be because of your server; that's a pretty weak cpu to be running immich on. Try pausing all the background jobs, that might help
Vibora
ViboraOP4mo ago
This is my compose file

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