HGL
Heroic Games Launcher•5mo ago
optimistic-gold

How to run game with help Steam?

Hello there! I downloaded the game "KILL KNIGHT" and added it to Steam (I clicked Tools -> Add to Steam). Then I reloaded Steam chosen this game and clicked start, but the game didn't work. However, if run across Heroic Games Launcher. This game worked! Thanks for help PS I use Ubuntu 22.4 and try to connect DualShock 4
54 Replies
rival-black
rival-black•5mo ago
share a game log after it fails to run from steam
HeroicBot
HeroicBot•5mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
optimistic-gold
optimistic-goldOP•5mo ago
How to do it?
rival-black
rival-black•5mo ago
the previous message shows you exactly how to do that with screenshots and arrows
optimistic-gold
optimistic-goldOP•5mo ago
No description
optimistic-gold
optimistic-goldOP•5mo ago
This? @arieljuod
HeroicBot
HeroicBot•5mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
rival-black
rival-black•5mo ago
look at those screenshots and follow the red squares and arrows 👆
optimistic-gold
optimistic-goldOP•5mo ago
Where&
No description
optimistic-gold
optimistic-goldOP•5mo ago
?8
rival-black
rival-black•5mo ago
hmmm that heroicbot should show instructions
rival-black
rival-black•5mo ago
No description
rival-black
rival-black•5mo ago
not sure what that doesn't show to you do you have bots hidden or something in your discord config or something?
optimistic-gold
optimistic-goldOP•5mo ago
https://0x0.st/8-9R.log maybe, I don't know
rival-black
rival-black•5mo ago
when you added the game to steam, did you set a compatibility tool in steam too? (to be clear, that's should NOT be added, but some people do it)
optimistic-gold
optimistic-goldOP•5mo ago
I add and remove compatibility
rival-black
rival-black•5mo ago
when you run the game from steam, is heroic open in the background or closed?
optimistic-gold
optimistic-goldOP•5mo ago
open in the background
rival-black
rival-black•5mo ago
try closing heroic first and then run the game in steam
optimistic-gold
optimistic-goldOP•5mo ago
okay
rival-black
rival-black•5mo ago
if it still fails share a new log
optimistic-gold
optimistic-goldOP•5mo ago
rival-black
rival-black•5mo ago
the log is incomplete, just use the upload option and copy the link
rival-black
rival-black•5mo ago
if you have embeds disabled in discord it wont show the bot's responses
optimistic-gold
optimistic-goldOP•5mo ago
optimistic-gold
optimistic-goldOP•5mo ago
Discord doesn't sent file and Heroic doesn't create URL Thanks. I fixed this
rival-black
rival-black•5mo ago
hmmm this seems to be the same log as before, both have the same timestamp Game launched at: Wed Jan 08 2025 11:17:15 GMT+0200 (Eastern European Standard Time) can you share a screenshot of the game configuration in steam? also, if you create a desktop shorcut, does it also not work?
optimistic-gold
optimistic-goldOP•5mo ago
yes
rival-black
rival-black•5mo ago
how did you install heroic?
optimistic-gold
optimistic-goldOP•5mo ago
AppImage
rival-black
rival-black•5mo ago
I see, that's the issue, I think I've seen a report that the AppImage is not capable of registering itself in the system so the shortcuts (including adding to steam) doesn't work You'll have to use either the .deb (since you are on Ubuntu) or the flatpak version (but you'll have to re-login and re-configure the app, import games, etc) until someone figures out how to fix the app image
optimistic-gold
optimistic-goldOP•5mo ago
Okay. Thanks. Heroic haven't .deb I checked this :(
rival-black
rival-black•5mo ago
No description
optimistic-gold
optimistic-goldOP•5mo ago
thanks btw how delete Heroic that was installed via AppImage?
rival-black
rival-black•5mo ago
just delete the app image file, app images are not really installed (that's why the shortcuts doesn't work I understand) it runs in the temp directory so the files created by the appimage are automatically delete (except from your config, that we'll still be available using the .deb installer)
optimistic-gold
optimistic-goldOP•5mo ago
https://0x0.st/8-p3.log I installed via .deb. It Doesn't work :( I'll try installing via flatpack
rival-black
rival-black•5mo ago
what do you mean doesn't work? the game added to steam and shorcuts doesn't work or the game itself doesn't work?
optimistic-gold
optimistic-goldOP•5mo ago
The game itself doesn't work via Steam
rival-black
rival-black•5mo ago
did you re-add the game to steam after changing to deb/flatpak?
optimistic-gold
optimistic-goldOP•5mo ago
yes Also the game doesn't work via Steam I started with Heroic and without it. I added shortcut. I added compatibility in Steam, also the game doesn't work :(
rival-black
rival-black•5mo ago
can you share a screenshot of what is heroic adding to steam? I think there's a configuration screen for the game that shows the command being used and other things
optimistic-gold
optimistic-goldOP•5mo ago
No description
No description
No description
No description
national-gold
national-gold•5mo ago
this might cause an issue
No description
optimistic-gold
optimistic-goldOP•5mo ago
it's /home/ddd/snap/steam/common/.steam/steam
national-gold
national-gold•5mo ago
oh god, snap steam?
optimistic-gold
optimistic-goldOP•5mo ago
yes Is it bad?
national-gold
national-gold•5mo ago
very. Valve recommends against it
national-gold
national-gold•5mo ago
TTimo
mastodon.social
TTimo (@[email protected])
Valve is seeing an increasing number of bug reports for issues caused by Canonical's repackaging of the Steam client through snap. The best way to install Steam on Debian and derivative operating systems is to follow the instructions at https://github.com/ValveSoftware/steam-for-linux/#getting-started and use the official .deb We are not invol...
optimistic-gold
optimistic-goldOP•5mo ago
Okay, thanks
rival-black
rival-black•5mo ago
are desktop shortcuts working with the flatpak? because I think might confirm the issue is steam snap package if they work outside steam to be clear, you NEVER want to add compatibility layer in steam for games added with heroic, never ever, heroic takes care of that
optimistic-gold
optimistic-goldOP•5mo ago
I run via terminal Okay Yes! Snap Steam didn't start the game. Thanks for help!!!!! You are best! @arieljuod. I'm sorry. I have a question. Why do games from Heroic not see gamepad?
rival-black
rival-black•5mo ago
Heroic doesnt handle inputs or gamepads at all, generally its between wine, your drivers, and the game as to whether the gamepad works generally you will have problem free experience with properly built xinput based gamepads like the x360 controller
optimistic-gold
optimistic-goldOP•5mo ago
I have the DualShock 4 I fixed this! Thanks! Need to be run in terminal "wine control"

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