Lots of corrupt images in library, how to delete and reupload?
Hi, I have been checking the Github discussions and issues for a few days but can't seem to find any posts about the exact same issue as me.
TLDR; I am backing up photos from multiple sources (An old IPhone, a new IPhone and Google photos takeout), somewhere along the line a large amount of photos have ended up corrupted in the library and this means whenever I try to generate the thumbnails I receive the following error:
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x5c454050180] Format mov,mp4,m4a,3gp,3g2,mj2 detected only with low score of 1, misdetection possible!
If I take that asset id and find the file path from the web GUI, the image is in-fact corrupt (see image). All of the solutions I have found with existing issues say "oh just delete it from the GUI and it will re-upload", but there is no way I can do that with the sheer amount that have issues.
To add to the confusion for some of these corrupt images there are versions with a +1 on the end which work (see second image)
I am hoping someone has a script or something that can:
1) list all assets with corrupt files/no thumbnails (no thumbnails also means corrupt in my case)
2) Take that list and use the api to delete the assets
3 Replies
:wave: Hey @Hdeo,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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fdisk -l and df -h).
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- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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