Ghostrunner crashing seconds after boot

The error:
Fatal error!

Unhandled Exception: 0xc06d007e

0x00007ffdc856837a KERNELBASE.dll!UnknownFunction []
0x00007ff683ee1cd1 Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff683ee2007 Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff68181b18a Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff68359974c Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff6835a45cb Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff6818197b3 Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff6817d712e Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff6831baa03 Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff680bfa8ac Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff680c01933 Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff680c01a5a Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff680c0baef Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ff683ee32fe Ghostrunner-Win64-Shipping.exe!UnknownFunction []
0x00007ffdca07e8d7 KERNEL32.DLL!UnknownFunction []
0x00007ffdcb11fbcc ntdll.dll!UnknownFunction []

HeroicBotAPP•1/9/25, 5:31 PM

To help you, we need a game log. Please see the following images on how to get it.

radical-limeOP•1/9/25, 5:44 PM

[Core] ERROR: EGL ProgramData path ("C:\ProgramData\Epic\EpicGamesLauncher\Data\Manifests") is invalid! Disabling sync...

radical-limeOP•1/9/25, 5:44 PM

this is the only error from gamelog

awake-maroon•1/9/25, 5:45 PM

that's safe to be ignored

did you have the epic games launcher installed and uninstalled it?

awake-maroon•1/9/25, 5:46 PM

I'd try repairing the game, I understand epic can mess up games after uninstalling it (some people have reported it simple removed the games completely)

in the game details page in heroic > 3 dots menu > verify and repair

Aawake-maroon I'd try repairing the game, I understand epic can mess up games after uninstalli...

radical-limeOP•1/9/25, 5:48 PM

Still crashes

awake-maroon•1/9/25, 5:48 PM

to be sure, was the game installed with epic and then added to heroic?

radical-limeOP•1/9/25, 5:48 PM

awake-maroon•1/9/25, 5:49 PM

also, the message about the game log was for you to share the log, not just some line

awake-maroon•1/9/25, 5:49 PM

was the game working at some point? or it never worked?

radical-limeOP•1/9/25, 5:50 PM

never worked

awake-maroon•1/9/25, 5:50 PM

also, is that a normal windows install? or some stripped down version of windows?

radical-limeOP•1/9/25, 5:50 PM

normal install

radical-limeOP•1/9/25, 5:50 PM

https://0x0.st/8-mf.log

awake-maroon•1/9/25, 5:50 PM

[PYI-396:WARNING] Failed to remove temporary directory: C:\Users\Jonathan\AppData\Local\Temp\_MEI3962[PYI-396:WARNING] Failed to remove temporary directory: C:\Users\Jonathan\AppData\Local\Temp\_MEI3962

can you remove that file/folder manually?

radical-limeOP•1/9/25, 5:51 PM

did it but it still crashes

awake-maroon•1/9/25, 5:51 PM

share a new log

radical-limeOP•1/9/25, 5:52 PM

https://0x0.st/8-mV.log

awake-maroon•1/9/25, 5:52 PM

hmmm it has the same error for another folder, not sure what's happening there (I've seen that in other reports but I don't remember seeing an answer)

awake-maroon•1/9/25, 5:53 PM

are other games working?

radical-limeOP•1/9/25, 5:53 PM

i don't think that the file is the issue

radical-limeOP•1/9/25, 5:53 PM

let me try another game

awake-maroon•1/9/25, 5:53 PM

what's with the vcruntime file? not sure what to look there

awake-maroon•1/9/25, 5:53 PM

that's inside the temp folder?

radical-limeOP•1/9/25, 5:53 PM

c++ redistributable and yes

radical-limeOP•1/9/25, 5:54 PM

some programs needs it to run

awake-maroon•1/9/25, 5:54 PM

yeah, a lot do, but it should be installed system wide

awake-maroon•1/9/25, 5:54 PM

not sure why it's getting copied (and then removed?) there

radical-limeOP•1/9/25, 5:54 PM

i do have it installed system wide

radical-limeOP•1/9/25, 5:55 PM

strange, i know that ghostrunner needs it run (from other people)

awake-maroon•1/9/25, 5:56 PM

yes, I know it uses that too, what I don't know is why that file is being copied

radical-limeOP•1/9/25, 5:56 PM

i tried another game and it works without issue

awake-maroon•1/9/25, 5:57 PM

hmmm might be related to games using the visual c++ runtime, do own the game but I don't have windows to try it out so I'm not sure what else to try, maybe someone else sees this and know what to do

awake-maroon•1/9/25, 5:58 PM

personally what I would try is: install the official Epic Games Launcher and the game with it, and see if the error is gone (if the problem happens with epic then the issue is the game itself and not heroic)

then you can also try importing the game to heroic from the epic games installation and see if that works (if the game works then it means something is wrong when heroic installs the game)

radical-limeOP•1/9/25, 5:59 PM

I will try that, thanks for the help

Ghostrunner crashing seconds after boot

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