Creating account

Hi, so ive checked the status page and yes i am probably in the affected eu-west-3. I am trying to register on supabase for the first time to just learn and improvise with new projects. But the auth server does not respond.

Is there any way to still register a new account?

garyaustin•1/13/25, 2:52 PM

The eu problem should not impact existing instances.

Ggaryaustin The eu problem should not impact existing instances.

Yvoow2.OP•1/13/25, 2:57 PM

Any idea on why i cannot register? I am trying to sign up through github. Also tries through email and pass but didnt work either

garyaustin•1/13/25, 2:58 PM

You can't signup new accounts there.

Yvoow2.OP•1/13/25, 2:59 PM

Alright. And there isnt any other way right now?

garyaustin•1/13/25, 3:00 PM

Sorry, I should have said you can't create new instances there. You should be able to create an account and have an instance in another location.

garyaustin•1/13/25, 3:00 PM

The dashboard is completely separate from that issue.

Yvoow2.OP•1/13/25, 3:01 PM

I have never used any of your services before, i tried to register and as soon as i click the sign up/login buttons i get linked to auth.supabase.io wich wont respond

garyaustin•1/13/25, 3:01 PM

This is a user helping user forum just to be clear... "your".

garyaustin•1/13/25, 3:02 PM

Try a different browser or device. I'm not seeing anyone else having issues here or github yet.

Yvoow2.OP•1/13/25, 3:03 PM

Hmm i will try, maybe its mac or something ive tried arc and safari so far

garyaustin•1/13/25, 3:03 PM

The dashboard site is working for me. I can't test signup though.

Yvoow2.OP•1/13/25, 3:04 PM

Signup worked on mobile, but ofcourse using on mobile wont be efficient

garyaustin•1/13/25, 3:04 PM

Yeah, I would not use the dashboard on mobile.

Yvoow2.OP•1/13/25, 3:05 PM

Nope maybe i can share the browser to my mac

Yvoow2.OP•1/13/25, 3:05 PM

Ill let you know

garyaustin•1/13/25, 3:06 PM

This is not a known issue that I've seen so something unique about your setup.

Yvoow2.OP•1/13/25, 3:07 PM

Worked, it was the network idk why exactly

Yvoow2.OP•1/13/25, 3:08 PM

Its possibly some blocked ip’s etc on our end

garyaustin•1/13/25, 3:08 PM

Where are you located?

Yvoow2.OP•1/13/25, 4:20 PM

Netherlands

Yvoow2.OP•1/13/25, 4:20 PM

Bur its probably our company policy tbh

garyaustin•1/13/25, 4:21 PM

Yeah, the only country with an ISP that is regularly blocking Vercel (which is what hosts the dashboard) is Nigeria right now.

Creating account

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