Modifying the external image library directory has caused errors with the Recycle
As a result of directly modifying the import path within the external image library management, the Recycle Bin has become dysfunctional for both deletion and restoration operations.
The Recycle Bin currently displays images as offline files, indicating that:
(The external library item is no longer located on the disk and has been relocated to the Recycle Bin. If the file has been moved internally within the library, please verify the corresponding item in the timeline. To restore this item, ensure that Immich can access the specified file path and execute the "Scan Library" task.)
Issues:
Will the original directory images be automatically deleted after 30 days? (Immich lacks the necessary permissions to delete the original directory images due to the absence of a mount point.)
The Recycle Bin is currently non-functional for both restoration and deletion operations.
Even after adding the original path library (mounting the original directory), the restoration and deletion functionalities remain unavailable.
I intend to empty the Recycle Bin, but I wish to preserve the original directory images. How can I achieve this?
Feature Suggestion:
The import path within the external image library management should be immutable once it is added. It should only be possible to unmount and then re-add the path.
---------------------------------
Testing revealed that after mounting the directory, the Recycle Bin was able to successfully delete images within it. Nevertheless, the Recycle Bin continued to display these images as being offline.
But the recovery function cannot be used
----------------------------------
The recycle bin is displayed as offline project:
/usr/src/app/external/Photos/MobileBackup/M2007J1SC/DCIM/Camera/2024/10/IMG_20241005_090230.HEIC
.vev
EXTERNAL_PATH=/volume2/homes/damo (/volume2/homes/damo/Photos/ )
External gallery, directory verification successful
2 Replies
:wave: Hey @Damo-Damo,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.GitHub
immich-app immich · Discussions
Explore the GitHub Discussions forum for immich-app immich. Discuss code, ask questions & collaborate with the developer community.
FAQ | Immich
User
GitHub
Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich