vicious-gold

visual c++ installed, but it doesn't work

Hey! I decided randomly to start playing The Callisto Protocol. It got it some time ago for free on Epic. So I downloaded heroic and the game. I selected Proton as Translation layer and started the game. I got nearly immediate an error, because no Visual C++ tools are installed. So I opened Winetricks and selected the missing DLL (see screenshot). So far, so normal. But now comes the wired part: after I installed it, the game still doesn't start and still says, no Visual C++ tools are installed. Does anyone have an idea how to fix the problem?

20 Replies

vicious-goldOP•5mo ago

log.txt

vicious-goldOP•5mo ago

log_heroic.txt

CommandMC•5mo ago

"winePrefix": "/home/user/Games/Heroic/Prefixes/default"

This isn't right, this folder should be set to a game-specific location (/home/user/Games/Heroic/Prefixes/default/TheCallistoProtocol would be the default value) Set that back to its default value Follow the steps in the next message to setup & use GE-Proton with umu:

HeroicBot•5mo ago

Wine-GE is rather old now (last release is almost a year ago) and thus might not work correctly. Please follow these instructions on using GE-Proton with umu instead: 1. Head to the Wine Manager in Heroic, click the "Proton-GE" tab, and install "Proton-GE-Latest" 2. Enable umu in "Settings" (Heroic sidebar) -> "Advanced" -> "Use UMU as Proton runtime" Note: For a visual guide, see attached image 3. Head to the settings for your game(s) (icon on game card in library). In the "Wine Version" dropdown, select "Proton - Proton-GE-latest"

vicious-goldOP•5mo ago

@CommandMC Thank you for your answer. You were right; I selected the wrong Prefix. But that doesn't really solve my issues. Now the game loads, and I see the Unreal Engine Logo building up. But before the animation is completed, the game crashes. Here are my logs from the game:

vicious-goldOP•5mo ago

message.txt

vicious-goldOP•5mo ago

Does anyone have an idea, how I can fix it?

frail-apricot•5mo ago

your winetricks doesnt have vcrun2022 installed since you are moving to new Wine, maybe try to install it first through winetricks in Heroic

vicious-goldOP•5mo ago

I checked this and they are already installed

correct-apricot•5mo ago

try installing the .exe files from the microsoft's website, maybe it makes a difference check https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/Installing-Visual-C---Runtime#manual-installation

GitHub

Installing Visual C Runtime

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS. - Heroic-Games-Launcher/HeroicGamesLauncher

frail-apricot•5mo ago

can you send new logs? Because in the last one the winetricks packages have nothing

stormy-gold•5mo ago

I havent much to add but i will try to help , I have no issues running calisto protocol , what runner are you using? If it helps I seems to have Selected Proton - Proton-GE-Proton9-11 i didnt need to add anything like visual C runtime or anytning like that so just wondering if you have a wine runner instead ?

vicious-goldOP•5mo ago

message.txt

frail-apricot•5mo ago

sorry but the winetricks still empty its not showing vcrun2022, maybe try to check again in the winetricks Heroic https://discord.com/channels/812703221789097985/1044301598018515105/1324050422264234025. You could also try the @MothEaterYummy advice and maybe disable that GameMode

vicious-goldOP•5mo ago

vcrun is installed. I don't know, why it doesn't show up in the logs

vicious-goldOP•5mo ago

(I already installed it manually, it doesn't help)

correct-apricot•5mo ago

to be sure, are you using the winetricks button in the game's settings modal to install it? or a different method? (like running winetricks on a terminal)

vicious-goldOP•5mo ago

Yes, I'm using the Winetricks button in the games setting.

correct-apricot•5mo ago

maybe try clearing the prefix, also you can try changing the location: - delete this folder /home/user/Games/Heroic/Prefixes/default/The Callisto Protocol - change the setting in heroic to point to /home/user/Games/Heroic/Prefixes/The Callisto Protocol (note it doesn't say default) - launch the game once (it will complain about missing vc runtime) - install it with winetricks - share a new log if it still doesn't work

vicious-goldOP•5mo ago

I checked all game files. Now it runs perfectly fine. I don't know, if this was the problem from the beginning. But I'm very glad it runs now 😅 Thank you all for wasting your time with me.

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visual c++ installed, but it doesn't work

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