Account Ban

Dear PUBG Support Team,

I hope this message finds you well. I am writing to formally request a review and unbanning of my PUBG account. My account was recently banned, and I believe this may have been a mistake or misunderstanding

My account was hacked and I contacted you to recover it. The account was indeed returned to me. Thank you for that. However, two days later, I was surprised by a 10-year ban. The ban date is
I really have no fault
However, I am deeply concerned as I have invested money into the game through the Royale Pass and Prime subscriptions. If the ban remains in place, all my purchases and progress will be wasted.
Account ID/ 5886299914
Email / mrson480@gmail.com
Date of Ban/ 2024/6/21.
#questions
Solution
Hello, OP! :r_pengwave: For permanent bans, please appeal via https://pubgmobile.live/support. For all other bans/suspensions, please appeal in-game or via customer service.
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