Loading Stuck On Account Recovery Menu
I got Hacked on my social media, thats make me cant login to my account so i tried the account recovery menu and then I got stuck in this thing for almost 10minutes, i tried uninstall and instal the game but same result, and then i switch my wifi to data connection still same.
Last i contact the customer service with my little brother account and the customer service told me to using account recovery feature.
I contact the customer service for the second time yesterday and got same answer they told me to use account recovery..
I have the proof thats my account i have the date i topup for the first time what i buying in game what device i login first time playing pubg mobile the nickname i used before, but i cant use the account recovery feature..
offer me any kind suggestion
Thankyou for your attention

7 Replies
Solution

at the end still told me to use account recovery feature
You may click on the hyperlink if your recovery claim is rejected.
i even cant send a recovery account claim
i got stuck on loading

nvm i just remember i have my friend that login to my account before so i told him to do that and the claim submitted
Thankyou Pookie