My account has been stolen
The things is I thought I input my account info in a phishing website published on Facebook, it has a fake log in page and I input my account details like my nickname, uid, level and so on. I then my facebook was stolen by someone and he reclaim my account. I provide my recipes history(Google play and Midasbuy), uid, devices inform, level and other things that can prove i was the account owner to PUBG Mobile special staff by PUBG official email. And how can I get my account back?
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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