My Account Has Been Stolen
The phone number of my account has been changed But the e-mail address and apple id still haven’t been changed. I can’t log in to the account I wanted to create a request because they turned on the second verification but the device says it’s faulty but I’ve been logging in with this device for 2 years Please remove the phone number
Solution:Jump to solution
Hello, @𝙋𝙤𝙧𝙩𝙚𝙓!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
2 Replies
Solution
Hello, @𝙋𝙤𝙧𝙩𝙚𝙓!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
Hello, I deleted the game when the account was stolen, I lost the account until I installed the game. I can’t create a request. The game perceives me as a new device. I can’t make any request from within the game.