Unable to open Immich in chrome
It may not be immich-specific, but I've been stuck on a really vexing issue. Maybe someone here has seen it before.
(the problem)
My chrome on macos cannot open any page on the local network, including immich. I'm typing in http://192.168.29.16:2283
(the confusing part)
What's really bewildering is that the same URL opens in Safari, and even in chrome for other users of the macbook.
I am able to ping this address, and even test the port using
nc -zv 192.168.29.16 2283 successfully.
But Chrome + MyAccount = No Local Webpages (ERR_ADDRESS_UNREACHABLE).
(what I tried)
I suspected the firewall, but the firewall is turned off.
I tried clearing Cookies and Site Data, but it didn't help.
I even uninstalled chrome, deleted all the app data in ~/Library/Application/Support/Google/Chrome and ~/Library/Caches/com.google.com/, then reinstalled chrome. This too didn't work.
Has anyone seen something like this before?7 Replies
:wave: Hey @Athul,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.GitHub
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Please send a screenshot of the working URL bar in safari and not working in chrome
working in safari
Not workign in chrome
Can we see the port and scheme in safari?
solved it finally!
It was an obscure OS settings that I didn't know about, and couldn't easily find on the internet.
MacOS Settings > Privacy and Security > (scroll to the bottom) > "Local Network Access" > Toggle Google Chrome.
also, It seems this permission is not needed for Safari.