I
Immich3mo ago
Brandon

New to Immich, getting this error... Help pls

Error: The pgvecto.rs extension is not available in this Postgres instance. If using a container image, ensure the image has the extension installed. at /app/immich/server/dist/services/database.service.js:73:23 at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async /app/immich/server/dist/repositories/database.repository.js:211:23 api worker exited with code 1
47 Replies
Immich
Immich3mo ago
:wave: Hey @Brandon, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich3mo ago
Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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MiguelNdeCarvalho
Hey, I bet that you are using a normal Postgres instance instead of pgvecto.rs, right?
Brandon
BrandonOP3mo ago
hey sorry for the delay im not 100% sure, still learning. how can i check
Mraedis
Mraedis3mo ago
Have you tried reading the info the bot provided you
Brandon
BrandonOP3mo ago
hoestly i havent just yet, reading through some of it now. im sure this is a big time noob issue im just missing the correct information i did read through the docker set up on the site but no where does it go into what my ticket is about
Mraedis
Mraedis3mo ago
docker logs, container status ... it also asks you to post compose and env files
Brandon
BrandonOP3mo ago
i havent used compose before. i havent set it up, im just running containers separately. so i dont have that information to give apologies im still learning about docker/containers, only been at this a few months so far
Mraedis
Mraedis3mo ago
Why are you doing it the hard way 😛
Brandon
BrandonOP3mo ago
that seems to be the way i live my life 😆
Mraedis
Mraedis3mo ago
running a compose project as seperate containers is for advanced users that know what they're doing
Brandon
BrandonOP3mo ago
gotcha, i followed an older youtube tutorial so that's probably why when i go into my docker to go create a new compose it only shows me the setting for compose and not to create a new setup
Mraedis
Mraedis3mo ago
Immich releases at a very rapid pace, usually any tutorial older than a couple of months is way out of date "into my docker" what does that mean Are you using docker desktop?
Brandon
BrandonOP3mo ago
as is the case for most things docker related, poor choice on my part
Mraedis
Mraedis3mo ago
boop.
Brandon
BrandonOP3mo ago
what do you mean by desktop?
Mraedis
Mraedis3mo ago
I don't understand what YOU mean by "going into my docker"
Brandon
BrandonOP3mo ago
ahhh im using unraid
Mraedis
Mraedis3mo ago
welp there goes all my expertise #unraid is that way :V
Brandon
BrandonOP3mo ago
https://immich.app/docs/install/docker-compose this is what im going to follow
Adamb
Adamb3mo ago
In unraid, Just add a new stack, paste in the docker-compose.yaml and you're good.
Mraedis
Mraedis3mo ago
stock compose is the best
Brandon
BrandonOP3mo ago
im trying to but noob here dosnt know how to do that
Brandon
BrandonOP3mo ago
when i go into my settings its showing me something else i dont have the option to creat a new stack
Adamb
Adamb3mo ago
yea, just follow those. they have screenshots and everything.
bo0tzz
bo0tzz3mo ago
Did you install the mentioned plugin?
Brandon
BrandonOP3mo ago
compose?
Adamb
Adamb3mo ago
what bo0tzz said, and you shouldn't be in settings, you should be in the docker tab
bo0tzz
bo0tzz3mo ago
Unraid
[Plugin] Docker Compose Manager
Compose Manager Beta Release! This plugin installs docker compose and compose switch. Use "docker compose" or "docker-compose" from the command line. See https://docs.docker.com/compose/cli-command/ for additional details. Install via Community Applications This plugin now adds a very basic contr...
Brandon
BrandonOP3mo ago
i downloaded the plugin, i need a docker to go with? again thanks yall for helping here
Adamb
Adamb3mo ago
have you not enabled docker in unraid? if you don't see docker in the tabs on your unraid GUI, go to settings > docker > enable docker > yes
Brandon
BrandonOP3mo ago
yes docker is going
Adamb
Adamb3mo ago
if that is enabled, and you've installed the docker compose manager plugin above, you should see add new stack at the verrry bottom of the page when you click the docker tab
Brandon
BrandonOP3mo ago
gotcha, i dont have that option
Adamb
Adamb3mo ago
then i'd restart your server
Brandon
BrandonOP3mo ago
just did nvm compose it its own tab
Adamb
Adamb3mo ago
weird, are you on unraid 7 then?
Brandon
BrandonOP3mo ago
6.12.13
Adamb
Adamb3mo ago
even weirder. that's what i'm on. no clue why it's different for you. anyway, installing via compose should get rid of those postgres errors and just work. just make sure to pay attention to your volume mappings for unraid.
Brandon
BrandonOP3mo ago
Wroking on installing via compose now, will check back in when im done. Thanks yall ❤️
Brandon
BrandonOP3mo ago
Couldn’t be that easy
No description
bo0tzz
bo0tzz3mo ago
Just remove that line
Brandon
BrandonOP3mo ago
updated to ver 7 and it fixed it, got the compose running but i cant connect to it, wont load the ip
Brandon
BrandonOP3mo ago
Brandon
BrandonOP3mo ago
halp?!
Immich
Immich3mo ago
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