Games not launching on oled deck

Installed heroic through the default App Store on steam deck desktop. When downloading and launching games a window appears and then immediately crashes. Tried a few different proton/wine versions and also tried booting from big picture mode. All crash immediately. Tried to upload the error log using heroic and it fails to upload. Is there a way to see the crash log when the games fail?
28 Replies
HeroicBot
HeroicBot4mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
ambitious-aqua
ambitious-aquaOP4mo ago
As mentioned game log “fails to upload” I already attempted to do that I also can’t seem to copy and paste the log manually deleted and reinstalled heroic and can upload now https://0x0.st/8K8D.log Hmm looking at that file it seems wine is not installed at all?
wine —version in terminal returns command not found installed wine with App Store. Still get the same error tried installing wine via heroic same error https://0x0.st/8K8F.log not same error missing libgamemode.so Anyone??
CommandMC
CommandMC4mo ago
The log files you've uploaded have expired, please upload a new one
ambitious-aqua
ambitious-aquaOP4mo ago
Ah sorry about that give me a few min
CommandMC
CommandMC4mo ago
Installing Wine is not required (your installation won't even be visible to Heroic)
ambitious-aqua
ambitious-aquaOP4mo ago
https://0x0.st/8K12.log Thanks yeah I removed that version of wine as it clearly wasn’t necessary.
From what I could tell it seems to be a permissions issue of some sort as the files do exist where the log file says they cannot be found
CommandMC
CommandMC4mo ago
Huh, odd Try running flatpak update && flatpak install --reinstall com.heroicgameslauncher.hgl inside a terminal (this won't actually clear out any data, just makes sure all dependencies of Heroic are installed)
ambitious-aqua
ambitious-aquaOP4mo ago
Running now Remotes found with refs similar to ‘com.heroicgameslauncher.hgl’: 1) ‘flathub’ (system) 2) ‘flathub’ (user) Which do you want to use (0 to abort)? [0-2]:
CommandMC
CommandMC4mo ago
I usually use "user", but I have no idea whether it actually matters
conscious-sapphire
conscious-sapphire4mo ago
it doesn't matter, but just be consistent so you don't end up with two installed copies I personally use system because I have a single-user system, and I don't need to have multiple runtimes installed across system and user
ambitious-aqua
ambitious-aquaOP4mo ago
That actually fixed it it seems to be able to find wine now. Any idea what the issue might have been? Googling this seems to be pretty common for oled decks
CommandMC
CommandMC4mo ago
I've never actually had this happen myself, but Flatpak sometimes just... doesn't install all of Heroic's dependencies
ambitious-aqua
ambitious-aquaOP4mo ago
Hmm I see well thanks for the help
wise-white
wise-white4mo ago
hi i need to send you this?
wise-white
wise-white4mo ago
No description
wise-white
wise-white4mo ago
on this chat or?
wise-white
wise-white4mo ago
No description
wise-white
wise-white4mo ago
bruh can someone help me? @geo_storm_racer
like-gold
like-gold4mo ago
create your own thread, and yes, share that link in that new thread
HeroicBot
HeroicBot4mo ago
Please create a post about your issue in the <#1019893397340835840> channel. Make sure to read <#1044301598018515105> for what to include in your post and common questions & answers.
wise-white
wise-white4mo ago
what thread? like ticket? and i dont have this link i have this
conscious-sapphire
conscious-sapphire4mo ago
Make your own new thread. If you don’t have the link, upload the .log file
wise-white
wise-white4mo ago
where is log? .log file? where i need to upload .log and how install and play multiplayer fortnite?
HeroicBot
HeroicBot4mo ago
Fortnite does not support operating systems other than Windows. This is a deliberate decision made by the game publishers, there's nothing we can do about it. The only way you can play this game on these OSs is through cloud gaming (GeForce NOW / Amazon Luna / etc.) Epic Games CEO says a clear No to Fortnite on Steam Deck Fortnite on Linux / Steam Deck? Not until 'tens of millions of users'
conscious-sapphire
conscious-sapphire4mo ago
please read the #:pushpin: Read Me First | Frequently Asked Questions and create your own thread instead of using this one
ambitious-aqua
ambitious-aquaOP4mo ago
i just tried again later and it worked
wise-white
wise-white4mo ago
is doesn't working
CommandMC
CommandMC4mo ago
@szuflada Create your own thread, include logs of non-working games there. This thread is resolved

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