HGL
other-emerald
Unable to log into Epic
Trying to log into Epic on Heroic results in Heroic simply loading for a while, then either closing out (on normal login) or saying "ERROR, TRY A DIFFERENT CODE" (on alternate login). This isn't EULA-related, as I've already accepted the new terms and can get the auth code just fine on alternate login. Not sure exactly when the issue started, all I did was go a while without using Heroic then opened it back up to this.
Log output is attached in-case that's giving any hints. Result of me opening Heroic, attempting to log in via alternate login, then alternate login erroring out.
6 Replies
stormy-gold•4mo ago
are you using a VPN or something? I found this thread here in discord with this comment https://discord.com/channels/812703221789097985/1137365501736140800/1143887796419960994
not sure if that helps
I would also try the solutions for the other login problem users reported:
- try disabling IPV6
- try using a mobile phone connection to login
other-emeraldOP•4mo ago
Huh, weird. Using my phone's wifi via usb tethering got it to work. Thanks!
stormy-gold•4mo ago
just curious, where are you from (if you don't mind sharing)? a friend starting having issues totally unrelated to heroic with a work VPN because of IPV6 changes, but he says he didn't change anything, it could be some internet provider changes
my friend is from portugal, but I've seen heroic login issues related to IPV6 from users from other countries too
rival-black•4mo ago
I'm having the exact same problem with my Steam Deck.
other-emeraldOP•4mo ago
UK
rival-black•4mo ago
I hadn't paid attention to the IPv6 aspect, but in my case, I had to enable it for the Epic games to work again. I don't use a VPN.
Thanks for the insight, arieljuod 😉