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Immich•3mo ago
Jack

Immich freezes on photo upload > 64kb

I'm running Immich on a local k8s cluster using the helm chart. Internal routing to ingress is done via Cilium/MetalLB BGP mode. I can connect to Immich fine, but when I try to upload images > 64kb, it hangs and then eventually fails (< 64kb upload ok). No obvious error messages either in the server pod debug logs or in Chrome's devtools console. However, when I skip the ingress by port-forwarding 2283 to localhost, everything works fine. I've tried every annotation I can think of to get this working, including using Cillium's Envoy ingress and Gateway API, and nothing seems to work. Thoughts? Here's my ingress: 
apiVersion: networking.k8s.io/v1
kind: Ingress
metadata:
  name: immich
  annotations:
    cert-manager.io/cluster-issuer: letsencrypt
    nginx.ingress.kubernetes.io/backend-protocol: "HTTP"
    nginx.ingress.kubernetes.io/proxy-body-size: "0"
spec:
  ingressClassName: nginx
  rules:
  - host: immich.example.com
    http:
      paths:
      - pathType: Prefix
        path: "/"
        backend:
          service:
            name: immich-server
            port:
              number: 2283
  tls:
  - hosts:
    - immich.example.com
    secretName: immich.example.com-tls
apiVersion: networking.k8s.io/v1
kind: Ingress
metadata:
  name: immich
  annotations:
    cert-manager.io/cluster-issuer: letsencrypt
    nginx.ingress.kubernetes.io/backend-protocol: "HTTP"
    nginx.ingress.kubernetes.io/proxy-body-size: "0"
spec:
  ingressClassName: nginx
  rules:
  - host: immich.example.com
    http:
      paths:
      - pathType: Prefix
        path: "/"
        backend:
          service:
            name: immich-server
            port:
              number: 2283
  tls:
  - hosts:
    - immich.example.com
    secretName: immich.example.com-tls
2 Replies
Immich
Immich•3mo ago
:wave: Hey @Jack, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz•3mo ago
What is the full network path from your client to the immich pod?

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