Waiting Queues taking longer 15mins+
Hello, we've noticed that we have a lot of waiting queues in production. Could you help us understand what's happening on the background with this?
App: polydata
13 Replies
Hi @Chocci_Milk could you help us investigate this one, that would be a big help so we can notify some customers
Hello,
Your queue seems to be stuck. Let me talk to the team about it
I see, got it @Chocci_Milk
Cc @Jordy
The team is looking into it
Got it @Chocci_Milk, thanks so much for the update.
Let me know if you need more information
For the parent queue/job here's the ID = job-rs1LXpHwh3qLtJSqfCdVA
Those that are stuck are child queues/jobs
Thank you, we have enough information to work with. We have fairly good logging/tooling for this feature as it powers a lot of the platform
Awesome! thanks @Chocci_Milk
I have a little more information. There's an issue that we've identified and are going to fix. For the time being, we don't have a good way to clear your queue. Additionally, it would take about 2.5 hours to clear on its own
Alright got it, so is it also mean we need to still pause any activity that will add more queues right?
I don't think that you need to pause activity. Let me see
Hey @Chocci_Milk, sorry to bug you. But do we have any updates on this one?
Your queue has already cleared
The bug that caused this has also been fixed
Awesome, thanks mate!