22 Replies
Unknown UserOP•7mo ago
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That DKIM record has nothing to do with Google, and is actually coming from Microsoft Office 365.
"
selector2._domainkey.mantrasystems.com
" as you can see under "Non-authoritative answer
", is a canonical name (CNAME
) to "selector2-mantrasystems-com._domainkey.mantrasystems.onmicrosoft.com
".
That output you're demonstrating is actually following your CNAME
record, and getting the actual (final) TXT
response from the record on "selector2-mantrasystems-com._domainkey.mantrasystems.onmicrosoft.com
".
(And same applies to the .co.uk
, both for selector1
and selector2
).Unknown UserOP•7mo ago
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The phrase you did mention from them, Microsoft seem to refer to "cache records", ...
?dns-cache
DNS cache
Resolving DNS entries is complex and involves many parties (your browser, your operating system, your router and then your ISP's resolver).
Any and all of these intermediaries can potentially cache your DNS request and serve stale content, even though you just updated it.
Quick fixes:
1. Use a different browser
2. Restart your PC
3. Change your DNS from your ISP's to Cloudflare's: https://one.one.one.one/dns/#setup-instructions
COULD maybe be related as well, if they checked the records just before they were added, then the fact that they didn't exist when they originally checked it, could be cached for a little while.
Both actual existing DNS records, as well as non-existing DNS records will be cached.
In that case, there's no other ways than to wait a while, and try again.
Unknown UserOP•7mo ago
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It won't be the Google record that is interfering in any way, when we're talking that long time...
Also, normally, Google is using "
google
" as it's default selector, compared to Microsoft which takes "selector1
" and "selector2
", so unless you can demonstrate otherwise, I wouldn't suspect they are related at all.
Anyway, there are various online checkers you can check by sending a message to, to see what they actually see.
That may be worth a try...
Sending a message to the Port25 (now Postmark) tool, - check-auth@verifier.port25.com
.
Sending a message to the https://mail-tester.com/ tool, - using the generated address on their website.
Just to mention two examples.Unknown UserOP•7mo ago
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No, that key is NOT Google Workspace, as we've told you several times now.
Unknown UserOP•7mo ago
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How exactly are you getting those two to be the same?
1. What about "
p=MIIBIj
" (Microsoft) versus "p=MIGfMA
" (Google)?Unknown UserOP•7mo ago
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2. What about "
goggle._domainkey
" versus "selector._domainkey
"?
It is NOT going to be the exact same from two different email providers..
You're going to have to look a little better at it, comparing from character to character...Unknown UserOP•7mo ago
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The
CNAME
is added on your DNS provider, yes.
But a CNAME
tells the requestor to make another query, towards the target of that CNAME
record.Unknown UserOP•7mo ago
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DNS over Discord: TXT records
selector2._domainkey.mantrasystems.com TXT @1.1.1.1 +noall +answer
diggy diggy hole
From the above, what you literally see is:
1. Can I have the
TXT
for selector2._domainkey.mantrasystems.com
?
2. (Cloudflare) Please ask selector2-mantrasystems-com._domainkey.mantrasystems.onmicrosoft.com
instead!
3. Can I have the TXT
for selector2-mantrasystems-com._domainkey.mantrasystems.onmicrosoft.com
?
4. (Microsoft) The TXT
for selector2-mantrasystems-com._domainkey.mantrasystems.onmicrosoft.com
is "v=DKIM1; k=rsa; p=MIIBIj...
"
With the "v=DKIM1; k=rsa; p=MIIBIj...
" being supplied to you directly by Microsoft's DNS.Unknown UserOP•7mo ago
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CNAME
records are simply aliases, that say "Go to this other location, to try to get the information you want
".
Keep them as they are right now.
And keep disturbing Microsoft Support, if you continue to see issues.Unknown UserOP•7mo ago
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