HGL
Heroic Games Launcher•3mo ago
continuing-cyan

Ruiner won't launch

Seems similar to this ticket: https://discord.com/channels/812703221789097985/1201806529167106118/1201806529167106118 except that for me it doesn't stay on loading, it just reverts back quietly. I'm not able to upload logs for some reason, so here's the log from runtime: 
Game Log:

INFO: umu-launcher version 1.2.5 (3.13.2 (main, Feb  5 2025, 08:05:21) [GCC 14.2.1 20250128])
INFO: steamrt3 is up to date
ProtonFixes[1996544] INFO: Running protonfixes
ProtonFixes[1996544] INFO: Running checks
ProtonFixes[1996544] INFO: All checks successful
ProtonFixes[1996544] WARN: Game title not found in CSV
ProtonFixes[1996544] INFO: Non-steam game UNKNOWN (umu-0)
ProtonFixes[1996544] INFO: GOG store specified, using GOG database
ProtonFixes[1996544] INFO: No global defaults found for UNKNOWN (umu-0)
ProtonFixes[1996544] INFO: Non-steam game UNKNOWN (umu-0)
ProtonFixes[1996544] INFO: GOG store specified, using GOG database
ProtonFixes[1996544] INFO: No global protonfix found for UNKNOWN (umu-0)
Proton: /home/x/Games/Heroic/Ruiner/Ruiner.exe
Proton: Executable a unix path, launching with /unix option.

fsync: up and running.

Command exited with status: 0

Launch command: ['/home/x/.config/heroic/tools/runtimes/umu/umu_run.py', '/home/x/Games/Heroic/Ruiner/Ruiner.exe']

All processes exited

============= End of log =============
Game Log:

INFO: umu-launcher version 1.2.5 (3.13.2 (main, Feb  5 2025, 08:05:21) [GCC 14.2.1 20250128])
INFO: steamrt3 is up to date
ProtonFixes[1996544] INFO: Running protonfixes
ProtonFixes[1996544] INFO: Running checks
ProtonFixes[1996544] INFO: All checks successful
ProtonFixes[1996544] WARN: Game title not found in CSV
ProtonFixes[1996544] INFO: Non-steam game UNKNOWN (umu-0)
ProtonFixes[1996544] INFO: GOG store specified, using GOG database
ProtonFixes[1996544] INFO: No global defaults found for UNKNOWN (umu-0)
ProtonFixes[1996544] INFO: Non-steam game UNKNOWN (umu-0)
ProtonFixes[1996544] INFO: GOG store specified, using GOG database
ProtonFixes[1996544] INFO: No global protonfix found for UNKNOWN (umu-0)
Proton: /home/x/Games/Heroic/Ruiner/Ruiner.exe
Proton: Executable a unix path, launching with /unix option.

fsync: up and running.

Command exited with status: 0

Launch command: ['/home/x/.config/heroic/tools/runtimes/umu/umu_run.py', '/home/x/Games/Heroic/Ruiner/Ruiner.exe']

All processes exited

============= End of log =============
I'll try to figure out what's up with the logs and get one uploaded.
18 Replies
wee-brown
wee-brown•3mo ago
copy all the log, not just some parts
continuing-cyan
continuing-cyanOP•3mo ago
It won't upload - I get an error, and it's too big to drop in a message
harsh-harlequin
harsh-harlequin•3mo ago
when it's too big to drop in a message, Discord gives the option to upload as a file. take that option
harsh-harlequin
harsh-harlequin•3mo ago
No description
continuing-cyan
continuing-cyanOP•3mo ago
that's obv once you mention it, oops

ruiner_log.txt

harsh-harlequin
harsh-harlequin•3mo ago
Can you add WINEDEBUG=+fixme to the env variables and post a new log? the Steam depots have vcrun2015 as a dependency. adding that via Winetricks may help too
continuing-cyan
continuing-cyanOP•3mo ago
winetricks: 
Working around wine bug 50894 -- Working around failing wusa.exe lookup via C:\windows\SysNative
Working around wine bug 50894 -- Working around failing wusa.exe lookup via C:\windows\SysNative
Running /usr/bin/wineserver -w. This will hang until all wine processes in prefix=/home/x/.wine terminate
Running /usr/bin/wineserver -w. This will hang until all wine processes in prefix=/home/x/.wine terminate
I got a popup for installing C++ redistributables or something like that, which I did, then got the second alertbox again. logs for Ruiner are attached

ruiner_log1.txt

harsh-harlequin
harsh-harlequin•3mo ago
are you trying to run winetricks at the system level and not through heroic? because there's no reason that Heroic would be accessing ~/.wine like that
continuing-cyan
continuing-cyanOP•3mo ago
oh, I did winetricks through the system, I thought that's what you meant tbh not sure how to do winetricks through Heroic, will try to figure it out
wee-brown
wee-brown•3mo ago
game settings > wine tab > scroll down > winetricks button, then you can search component there
continuing-cyan
continuing-cyanOP•3mo ago
latest log (after adding vcrun2015 the right way)

ruiner_log2.txt

continuing-cyan
continuing-cyanOP•3mo ago
I hope this is ok for me to bump
harsh-harlequin
harsh-harlequin•3mo ago
I don't have a specific suggestion other than to maybe delete the prefix and let it get recreated
continuing-cyan
continuing-cyanOP•3mo ago
ok cool thx didn't work, sadge I could always go full reinstall
continuing-cyan
continuing-cyanOP•3mo ago
Did full reinstall, still won't launch, attaching log just in case there's anything of interest

ruiner_log3.txt

continuing-cyan
continuing-cyanOP•3mo ago
Actually, I think the vcrun2015 installation via winetricks failed? The Winetricks modal is saying there aren't any installed components. When I try installing I get a series of error modals after it's done downloading, they start with: 
You are using a 64-bit WINEPREFIX. Note that many verbs only install 32-bit versions of packages. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug.
You are using a 64-bit WINEPREFIX. Note that many verbs only install 32-bit versions of packages. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug.
There were I think two more that I didn't copy, and then the last one was: 
Note: command /home/x/.config/heroic/tools/proton/Proton-GE-latest/files/bin/wine vc_redist.x86.exe /q returned status 102. Aborting.
Note: command /home/x/.config/heroic/tools/proton/Proton-GE-latest/files/bin/wine vc_redist.x86.exe /q returned status 102. Aborting.
I'm trying to research what I might be able to do to fix the installs. It's an Arch-based Linux, if that's helpful.
harsh-harlequin
harsh-harlequin•3mo ago
the 64 bit prefix one is fine the aborting one is potentially an issue try doing vcrun2022 instead
continuing-cyan
continuing-cyanOP•3mo ago
I get the same issue down the line, I've been trying other ones too, all the way from 2022 to 2015

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