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Prisma2mo ago
olalexy1

Unexpected error login into prisma console

Hello guys, I am no longer able to login to the prisma console platform. I keep getting this error, "unexpected server error" as seen in the attached image. Please, how do I fix this?
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9 Replies
Prisma AI Help
Prisma AI Help2mo ago
You chose to debug with a human. They'll tinker with your query soon. If you get curious meanwhile, hop into #ask-ai for a quick spin!
Nurul
Nurul2mo ago
Hey @olalexy1 The error stays even if you refresh the page? Can you let me know your email or GitHub id with which you are trying to login?
olalexy1
olalexy1OP2mo ago
Yes @Nurul , the error stays. It has been like this for some days now. email: [email protected] Thanks @NurulPlease, it is still not working. Any help here?
Nurul
Nurul2mo ago
Yes I am sharing it with the team internally! We are checking 🙏
olalexy1
olalexy1OP2mo ago
Okay @Nurul , Thanks
Nurul
Nurul2mo ago
@olalexy1 To confirm, this issue occurs even if you try it in a different browser or clear the cache, right? You get this error immediately after you login?
olalexy1
olalexy1OP2mo ago
@Nurul So I just tried it, and I could log in from another browser, but I still can't login on Chrome after clearing cache. I can use the other browser for now though. Thanks🙏.
Nurul
Nurul2mo ago
I would recommend you to try clearing localstorage and cookies in Chrome and also check if that fixes the issue
olalexy1
olalexy1OP2mo ago
Okay, I will try that too

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