getting this while trying to restart the
getting this while trying to restart the database
{
"request_id": "74d6787a-37a2-4a6d-93da-3be4484b8256",
"code": "",
"message": "endpoint is not active, could not restart"
}
3 Replies
foreign-sapphire•7mo ago
Hi @Nitesh Jain The compute has to be active to use the restart API. You can use "start compute endpoint" on an inactive compute:
https://api-docs.neon.tech/reference/startprojectendpoint
Neon
Start compute endpoint
Starts a compute endpoint. The compute endpoint is ready to use after the last operation in chain finishes successfully. You can obtain a project_id by listing the projects for your Neon account. You can obtain an endpoint_id by listing your project's compute endpoints. An endpoint_id has an ep- pre...
foreign-sapphire•7mo ago
Regarding getting your data back, did you hit a limit that's preventing access?
ok .. I read up thread. I see that you ran into an error. I have not seen that one before. I'll take it to the team. Apologies for that.
If you're not able to get your compute running to access your data, please reach out to support@neon.tech for assistance.
extended-yellow•6mo ago
Thanks.