HGL
conscious-sapphire

Required prefix files are missing, running `verifyWinePrefix` to create prefix

Hi everyone, tried to install heroic and while trying to run a installer "nothing happens". Checking on the logs and I get the following message: (14:32:32) INFO: [Backend]: Frontend Ready (14:32:32) INFO: [Backend]: Checking for new Heroic Updates (14:32:33) INFO: [Backend]: Checking for current version changelog (14:32:34) DEBUG: [Backend]: Unable to load Steam Libraries, libraryfolders.vdf not found (14:32:34) INFO: [Winetricks]: Downloading Winetricks (14:32:36) INFO: [WineDownloader]: Updating wine versions info (14:32:36) INFO: [WineDownloader]: Fetching upstream information... (14:32:37) INFO: [WineDownloader]: wine versions updated (14:32:37) INFO: [Backend]: Starting the Download Queue (14:32:55) DEBUG: [Backend]: Unable to load Steam Libraries, libraryfolders.vdf not found (14:33:01) INFO: [Backend]: Writing config for fFBH3Hs2qxG5VaezS5UYW5 (14:33:01) INFO: [Backend]: Changed config: winePrefix from /home/cb/Games/Heroic/Prefixes/default to /home/cb/Games/Heroic/Prefixes/default/Title (14:33:01) WARNING: [Backend]: Required prefix files are missing, running verifyWinePrefix to create prefix (14:33:01) INFO: [Backend]: Checking if wine version exists: Default Wine - Not Found (14:33:01) INFO: [Backend]: Checking if wine version exists: Default Wine - Not Found Not quite sure what it means - I installed the latest proton GE-Proton releases? Using the deb Package on Linux Mint
5 Replies
genetic-orange
genetic-orange3mo ago
What game are you installing and how? You may also need to ensure you have wine dependencies for your system installed since you used the deb
HeroicBot
HeroicBot3mo ago
Install Wine Dependencies by following this guide If this does not immediately resolve your issue, you might also have to delete your Wineprefix (by default it's in ~/Games/Heroic/Prefixes/default/<game name>) Alternatively, you can use the Flatpak version of Heroic: https://flathub.org/apps/com.heroicgameslauncher.hgl
environmental-rose
environmental-rose3mo ago
post the entire general log, not just the parts you think we need
HeroicBot
HeroicBot3mo ago
Please see the following images on how to send a Heroic / Legendary / GOGDL / Nile log file:
From An unknown user
From An unknown user
conscious-sapphire
conscious-sapphireOP3mo ago
Thanks for the quick support - Installing Wine dependencies resolved the issue

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