Pubg Mobile Costumer Team No Response

"Hello, I submitted an application, I complained on March 13th and today is March 17th, I also emailed on March 13th but I haven't received a response from the PUBG customer team. This is your customer support, why aren't you replying? I've checked the date, this is the response from the PUBG team."
UID 51412292860
Email tubechannelyou960
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Solution
Please allow some time for the customer service to review your request, as they handle a high volume of requests on a daily basis. We appreciate your patience and understanding.
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