HGL
compatible-crimson
Cannot install or download games
hi, i cannot download or install any game at heoric at all, its just stuck here, i reinstalled the app, changed locations many times, nothing works
8 Replies
Please see the following images on how to send a Heroic / Legendary / GOGDL / Nile log file:
Need a log of the storefront you're downloading from
compatible-crimsonOP•3mo ago
what do you mean ? how do i do that
its epic games launcher, where i can get the log for u
See the bot's message above mine? That's the instructions on getting the log
compatible-crimsonOP•3mo ago
hey, before i decide to give u the info u need for that, i thought u meant to log off and log in back to the store front im in, now i can't log in back and its giving errors of '' incorrect response, please refresh the page '', do you know the fix for this so we can procceed to the main issue ? god im tired of epic
https://discord.com/channels/812703221789097985/1044301598018515105/1336018260155568159
Same instructions apply here
compatible-crimsonOP•3mo ago
hey i managed to log in, i reseted heroic from advanced and add it through firewall, idk if that was the fix
but anyway, do i give u the log after putting a game through '' download ''
?
i'm sure the issue still persist
https://0x0.st/81Hq.log
@CommandMC
why do u ignore
From the log above:
[DLWorker 1] WARNING: Chunk download for 230676671025301667201810750008882094487 failed: (ConnectTimeout(MaxRetryError("HTTPSConnectionPool(host='cloudflare.epicgamescdn.com', port=443): Max retries exceeded with url: /Builds/Org/o-8dv8wz77w8tqnymmm8e99p28eny7kg/c06cc46c27954f55974e9e7a4f3b3849/default/ChunksV4/40/73440DF872D2D8C1_AD8AB5F84B52489903ABF38E9673E197.chunk (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x0000022F3B4787C0>, 'Connection to cloudflare.epicgamescdn.com timed out. (connect timeout=10.0)'))"))), retrying...