Hello PUBG Mobile Support Team,
I am writing to you because my account has been hacked by an unknown individual. I previously contacted you for help in recovering it. Unfortunately, I provided all the required information for your investigation, but I was informed to use the account recovery tool. However, I explained that I am unable to use this tool due to false reports made by the hacker, which led to my ban from using it.
I urge you to seriously reconsider my case, as I have lost an account that I have been using for a long time and have invested a significant amount of time and effort in. I request that you manually investigate the issue, and I am willing to provide any additional proof to confirm my ownership of the account.
Please guide me to a real customer support representative who can assist me with this issue.
Thank you for your understanding, and I look forward to your prompt response