Voice Chat Ban Appeal

#questions #bugs Hello, PUBG Mobile support team! I was banned from voice chat for 7 days without any violations. I did not use insults, profanity or prohibited statements. The situation was as follows: One of the players said that if the microphone was blocked, then you need to write to support, and they will help. In response, I calmly said: "There is no point in writing to support, because the answer comes when the punishment has already expired." After these words, I immediately received a voice chat block. In my words, there was no condemnation of the game, no swearing, no violation of the rules. I only explained to the person that support does not always respond promptly, and in this case, writing there may not be so effective. I ask you to reconsider my punishment, since it was issued in error. I respect the rules of the game and try to follow them, but in this case, the block was applied unfairly. My game ID: 51253734974 Nickname: РОМ0ЧКА Date and time of blocking: 2025-04-03 03:28:51 (UTC+0) I would be grateful for prompt consideration of my request. Thank you!

Solution:

Hello, @wxsuffered! In-game mutes may be applied for violating game rules, such as using inappropriate language or spreading misinformation about breaking the rules. To avoid penalties, we recommend following PUBG MOBILE's terms of service and maintaining a respectful and positive gaming environment.
If you believe you were muted unfairly, you can contact in-game customer service for further assistance....

Jump to solution