upload_location is empty but i am uploading files "somewhere", not sure where
Just trying to set up immich. I initially ran immich with default env file, on the assumption that the folders would be created in the immich-app folder for library and postgres. It seemed to not be the case for me. I then used docker compose down, and gave it absolute paths in the env file instead, and made the folders manually for library and postgres. I now ran docker compose up -d and i still don't understand where immich is storing my images, these folders stay empty. Not sure how to proceed. even starting immich from scratch gives instructions for nuking old data, but I just don't understand where the data is going. Could use any help. (if it helps, im using macos and colima, and i am trying to use paths on an external drive)
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:wave: Hey @Darr,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:.env
docker-compose.yml. I didn't touch this as far as i know.
it seems like i had to use
--mount when using colima start, which I have now done, but it seems like something is still wrong, and I have no idea how to fix it. immich isn't able to start now