How to work with an External library (backups) that includes previously-synced photos?
Aside from having Immich app on my phone configured to upload photos to my server, I periodically back them up by copying from the phone directly.
One of the copies is stored on the server hosting my Immich instance and is hooked up as an external library).
Unfortunately this makes photos synced via the app appear in Immich twice — one file from the sync and one from the external library.
Do you follow a similar scheme, and if so how do you deal with that issue?
Thanks in advance for sharing your insights 🙇♂️
I searched on the web and the discord server but didn't find any relevant questions or recommendations.
Some users desribed putting the photos into the external library first, and these same photos were later sync by the app, but in my scenario the order is reversed.
3 Replies
:wave: Hey @kuba,
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:We would recommend uploading the external files into immich if you want features like duplicate detection for identical files
Thanks for the recommendation. This indeed will resolve my issue, seems like I picked external libraries without matching their intended use-case.
I will adjust the configuration and upload the archive directly.