V
VALORANT•6mo ago
Heo

I have a problem with recover my account

Sorry for bothering, can anyone help me recover my account? I have written a ticket 3 times but still can't find my account, i have the original gmail notification and this is the 4th time my account has been hacked, the previous 3 times i still got my account back. Thank you 😔
11 Replies
Isabella✨
Isabella✨•6mo ago
There’s your problem right there, you got hacked multiple times and recovered it back. They won’t recover it anymore as far as I know.
Heo
HeoOP•6mo ago
I have 2-factor authentication for both my email and my account. i can get my account back by any chance ???
Isabella✨
Isabella✨•6mo ago
No. If you’ve recovered it multiple times before, your out of luck. Usually there are people who sell their account and recover it and repeat. To prevent that, they don’t recover accounts if you lose them over and over.
Heo
HeoOP•6mo ago
I didn't mean to lose my account and have to restore it. so my account lost forever Is there any way to prove I was actually hacked multiple times?
Isabella✨
Isabella✨•6mo ago
You’ll have to go through support, if they don’t help you, then you’re not getting that account back. You said you made 3 tickets, what’s the status on those tickets? Does it say open or solved? If you have 2FA on both email and account, how did you end up losing it 4 times ?
Heo
HeoOP•6mo ago
No description
Heo
HeoOP•6mo ago
i dont know why but they can access in my email then get the code to lock in my account
no
no•6mo ago
Do you have any proof of purchasing any items in thte game you should send them that
Heo
HeoOP•6mo ago
i did but they cant find my account
Isabella✨
Isabella✨•6mo ago
They do have your account, like the ticket says, they can’t confirm you as the owner of the account. So did you consider changing emails and passwords altogether when you got hacked last 3 times?
Heo
HeoOP•6mo ago
yes i did and i have email riot send me that my account has been chance email i did send my proof but it wont work

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