large files not playing
I have a dashcam file thats about ~400 MB give or take and no matter which browser i try playing it on it either doesn't play or buffers indefinitely. Only on mobile it seems to play okay
16 Replies
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If this ticket can be closed you can use the /close command, and re-open it later if needed.i should note on chromium based browsers, the video plays with sound but it stays stuck on the first frame. On firefox it buffers indefinitely
Could be a format issue, can you send a screenshot of your transcoding settings?
Can you install ffprobe, then run
ffprobe -show_streams <video path>?The video is HEVC, so it should be getting transcoded. The fact that Chrome can view it but freezes suggests there's something weird about the original video itself that may have caused transcoding to fail. This part is unusual:
color_space=unknown color_transfer=unknown color_primaries=unknown
its a blackvue dashcam so it could be an oddity with that specific brand
the immich app played it fine on android 15
would it be possible to provide a sample file?
sure
how long should the file be approximately?
im trying to shorten it as much as possible using lossless trimming ofc
the entire file is like ~430MB and its one minute long
Try to share the original without trimming to make sure there are no changes in metadata etc.
A gdrive link or similar would work
kk
wait hold on i pulled that file from immich's library
i dont think i have the actual original
that one got deleted after i uploaded it to immich
But this file is HEVC right? Immich wouldn't make an HEVC transcode unless you changed the target codec
It's probably the original, just named in that cryptic way
yea thats prob the case
yes
thats the same file from the ffprobe output
Did the file yield anything interesting?