Hi, why did the Prime Plus sign disappear and stop receiving the bonus despite the continuity of sub

Solution

Prime and Prime Plus subscriptions are only available when you download and install the game from Play Store, @jjjjj93jjjjj.

Quendi•4/5/25, 1:10 PM

Hello, @jjjjj93jjjjj!

Can you please share a screenshot of your Prime Plus page from in-game?

DonOmer93OP•4/5/25, 1:24 PM

DonOmer93OP•4/5/25, 1:24 PM

No sign-up

Quendi•4/5/25, 2:03 PM

Did you download and install the game from Google Play Store, @jjjjj93jjjjj?

DonOmer93OP•4/5/25, 2:10 PM

Not from the Galaxy Store.

DonOmer93OP•4/5/25, 2:11 PM

Solution

Quendi•4/5/25, 2:45 PM

Prime and Prime Plus subscriptions are only available when you download and install the game from Play Store, @jjjjj93jjjjj.

DonOmer93OP•4/5/25, 2:59 PM

Thank you. I downloaded it from Google Play Store.

Quendi•4/5/25, 3:54 PM

You're welcome!