Why can't I get verification code on my email but I still get other notifications from pubg

Why can't I get verification code on my email but I still get other notifications from pubg
Solution
If you are unable to receive the verification code, we recommend checking the following:

  1. Please ensure that the email address you entered is the same as the one you have linked with your game account.
  2. Please kindly check whether you have safelisted these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com".
  3. Please check whether the verification code is in your spam folder.
  4. Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the problem persists, please reach out to the customer service for further assistance in this regard. You can login with a different login method in the meantime.
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