my account banned for 2 month i don't know why
My ID: 5396762193
Hello, I purchased 8000 UC in my account and I was unlocking the new X-suit and I was using the Gameloop emulator, the official version, 32-bit version (latest version) 4.1.137.90, and suddenly my account was banned for 60 days (the message says Your account has been temporarily blocked due to abnormalities detected in your emulator. Please update your emulator to the lastest). I did not violate any rules
I am already using the latest version of the emulator
Also, when I click to submit a complaint and fill out the form, it tells me there is a network error, as shown in the picture.
Hello, I purchased 8000 UC in my account and I was unlocking the new X-suit and I was using the Gameloop emulator, the official version, 32-bit version (latest version) 4.1.137.90, and suddenly my account was banned for 60 days (the message says Your account has been temporarily blocked due to abnormalities detected in your emulator. Please update your emulator to the lastest). I did not violate any rules
I am already using the latest version of the emulator
Also, when I click to submit a complaint and fill out the form, it tells me there is a network error, as shown in the picture.
Solution
Hello, @Hanen!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
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