Unfair band

Dear PUBG Support Team,

I purchased a used phone and started playing PUBG Mobile. My first account was banned, and after that, I logged into my second account. However, after playing for a short time, it was also banned. I am unsure of the reason for this, as I have not violated any game policies.

Could you please investigate this issue and let me know why my accounts were banned? I would appreciate any assistance in
resolving this matter.

My first account: 5261479963
My second account: 5593336076

Looking forward to your response.
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Solution
If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
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