Unable to connect to NeonDB
I’m currently experiencing a connection issue with my Neon PostgreSQL instance. Since this morning, my application is failing to connect to the database with the following error:
What I’ve Tried
1. Verified the connection string from the Neon dashboard – no typos found.
2. Attempted to remove the
-pooler suffix and connect directly to ep-shy-grass-a42wchrp.us-east-1.aws.neon.tech, but still failed.
3. Upgraded psycopg2 to the latest version.
4. My internet connection is stable, and other external services are reachable.
Is there a known issue affecting this region or host? Or has there been a recent change in host naming or DNS setup that could be affecting resolution?
Would appreciate any guidance on how to restore connectivity.3 Replies
foreign-sapphire•6mo ago
I can't see anything on our side affecting this
are you able to query the database within the console?
can you connect over psql?
conscious-sapphireOP•6mo ago
Yesterday i was not able to do so, but today its working fine. Exactly don't know what was causing the issue, but my problem is solved.
other-emerald•6mo ago
I suspect this is DNS related. Some users have had success with enabling private DNS.