NeonN
Neon•9mo ago
yummy-teal

Unable to connect to NeonDB

I’m currently experiencing a connection issue with my Neon PostgreSQL instance. Since this morning, my application is failing to connect to the database with the following error:

(psycopg2.OperationalError) could not translate host name "ep-shy-grass-a42wchrp-pooler.us-east-1.aws.neon.tech" to address: No such host is known.


What I’ve Tried

  1. Verified the connection string from the Neon dashboard – no typos found.
  2. Attempted to remove the 
    -pooler
     suffix     and connect directly to ep-shy-grass-a42wchrp.us-east-1.aws.neon.tech, but still failed.
  3. Upgraded psycopg2 to the latest version.
  4. My internet connection is stable, and other external services are reachable.
Is there a known issue affecting this region or host? Or has there been a recent change in host naming or DNS setup that could be affecting resolution?

Would appreciate any guidance on how to restore connectivity.
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