My account has been in safe mode for a week
My account has been in safe mode for a week and when I try to remove it it says use the account recovery tool when I use it it says I recovered my account in the last 3 months I need help
Solution:Jump to solution
If the security system detects that a player has suspicious behavior during a match, the player will be placed under the security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behaviour and wait for the system to automatically place you out of safety observation, then you will be fine.
You may refer to this support article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/...
2 Replies
@EdnaKali/Shyntlyn NAγ·π§π¬ Please help me
@.NadΓ―a.π΄ @Quendi please help quickly
@Quendi help please
Solution
If the security system detects that a player has suspicious behavior during a match, the player will be placed under the security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behaviour and wait for the system to automatically place you out of safety observation, then you will be fine.
You may refer to this support article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/