Epic Account Log in issue

Trying to log into my epic games account and after going through the full login flow (username, password, captcha, 2fa code) I get a “Logging in” spinner. After a while the window closes and I’m back at the heroic log in screen…still not logged into Epic. Now whenever I press “epic games login” I get the same logging in spinner, nothing happens
16 Replies
rival-black
rival-black2mo ago
Try the alternative login via your desktop browser
extended-salmon
extended-salmonOP2mo ago
Is there a way to copy paste the code on Steam deck?
rival-black
rival-black2mo ago
Yes Left trackpad or L2 act as right clicking
extended-salmon
extended-salmonOP2mo ago
Spins for a while and says “error try a different code” but I’m pretty sure I’m putting the right info in. Didn’t have this issue when I installed heroic on other platforms.
ambitious-aqua
ambitious-aqua2mo ago
hello did u ever fix it ? 😦 @Emilia
extended-salmon
extended-salmonOP2mo ago
yeah, not sure exactly what the issue is but I tried later on a different wifi network and it worked
ambitious-aqua
ambitious-aqua2mo ago
huh oh what the hell i have ethernet so i cant change wifi 😭
extended-salmon
extended-salmonOP2mo ago
i only had this problem on the steam deck, I set heroic up on a different machine with no issues at all
ambitious-aqua
ambitious-aqua2mo ago
Damn i have the issue with epix games idk how to fix it
extended-salmon
extended-salmonOP2mo ago
same problem with both login methods?
ambitious-aqua
ambitious-aqua2mo ago
Yepp
extended-salmon
extended-salmonOP2mo ago
can you post the logs?
ambitious-aqua
ambitious-aqua2mo ago
i did already can u take a look in my support post its called Can't log in via Epic games Infinite login back to the main login page LOOP !!
extended-salmon
extended-salmonOP2mo ago
alright i looked at your post and you're having a very different issue than I was, same symptoms though. I don't know windows sounds like something is corrupted in your install maybe?
ambitious-aqua
ambitious-aqua2mo ago
i already deleted the heroic application with Revo uninstaller and all of its components and installed it back again still same issue
extended-salmon
extended-salmonOP2mo ago
no idea then, sorry! hope you can get it solved

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