Kingdom Hearts 2 (epic version) white screen after intro.

Not sure if anyone here can help. The game launches fine, and intro plays fine, but after the opening fmv, there is a white screen, followed by a flash, then another white screen. It's supposed to be an in game cutscene. I don't think it's a heroic issue as the game runs just fine. Should I try a different proton version?
15 Replies
HeroicBot
HeroicBot2mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
genetic-orange
genetic-orangeOP2mo ago
https://0x0.st/8fyp.log I have tried different versions of proton, I've tried copying the files directly from my pc. None of the other games in the collection have this ussue
rare-sapphire
rare-sapphire2mo ago
how do you own this?
genetic-orange
genetic-orangeOP2mo ago
Through epic. This particular try I took the files from my windows machine to see if that made a difference. I have tried to run it normally through egs with heroic
rare-sapphire
rare-sapphire2mo ago
log into epic and import the game instead of adding it yourself
genetic-orange
genetic-orangeOP2mo ago
I've done that already, I jad the same issue
rare-sapphire
rare-sapphire2mo ago
then post that log
genetic-orange
genetic-orangeOP2mo ago
Can I import the files or do I jave to download it again
rare-sapphire
rare-sapphire2mo ago
import
genetic-orange
genetic-orangeOP2mo ago
Where do i do that
rare-sapphire
rare-sapphire2mo ago
when you go to install, there is a button to import next to install
genetic-orange
genetic-orangeOP2mo ago
Oh I see it
rare-sapphire
rare-sapphire2mo ago
after importing, verify the files
genetic-orange
genetic-orangeOP2mo ago
Roger. I'll have to do that later then. Gotta head to work. I'll update yhe post later I refunded my purchase and got the steam version
rare-sapphire
rare-sapphire2mo ago
uh okay

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