Request to Recover PUBG Mobile Account After Hack and Ban
Hello. My name is Nikita, and I assisted Fedor with his PUBG Mobile account (ID: 5716248677).
Fedor's phone and tablet were hacked and reset to factory settings. While he couldn’t access his devices, the attacker entered the game, changed the avatar and frame, joined the "Java" clan, and later the account was banned. We tried to submit an appeal via the game, but the system blocked the request since the account was already banned. The current nickname is DIKA IN HERE.
Fedor still has access to his Facebook account, which is linked to the hacked email, confirming he's the owner. He also has bank transfers proving UC purchases via MidasBuy.
I personally helped him purchase UC directly from my side but never used the account for anything else.
We are ready to provide any proof, contact information, and details via private message. We sincerely hope for your help in recovering the account.
Sincerely,
Nikita
We kindly ask you to review the internal activity logs of the account on your side. As far as we know, you have access to login and in-game actions history. Please check for any suspicious behavior that could confirm the account was compromised.
Fedor's phone and tablet were hacked and reset to factory settings. While he couldn’t access his devices, the attacker entered the game, changed the avatar and frame, joined the "Java" clan, and later the account was banned. We tried to submit an appeal via the game, but the system blocked the request since the account was already banned. The current nickname is DIKA IN HERE.
Fedor still has access to his Facebook account, which is linked to the hacked email, confirming he's the owner. He also has bank transfers proving UC purchases via MidasBuy.
I personally helped him purchase UC directly from my side but never used the account for anything else.
We are ready to provide any proof, contact information, and details via private message. We sincerely hope for your help in recovering the account.
Sincerely,
Nikita
We kindly ask you to review the internal activity logs of the account on your side. As far as we know, you have access to login and in-game actions history. Please check for any suspicious behavior that could confirm the account was compromised.
Solution
You will first need to appeal for the ban before you can submit an account recovery request.
If the ban on the account is permanent (10 years), you can submit an appeal from https://pubgmobile.live/support.
You can also submit an account recovery request from the same link.
If the ban on the account is permanent (10 years), you can submit an appeal from https://pubgmobile.live/support.
You can also submit an account recovery request from the same link.
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