Problems flashing the Octopus board, possibly

V-core-4 500mm. Desperately trying to move past the Octopus flash part of the installation but am continually getting an error that it can't connect to Klipper. Tried flashing via DMU and when I try from an SDcard it just errors again. Spent hours communicating with Ratrig and they have now suggested that somebody here might know because they seem to have run out of ideas.
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11 Replies
TheTik
TheTik2w ago
Are you able to successfully flash via sdcard?
Chris
ChrisOP7d ago
No. Sorry about the delay in answering but ... I have tried every which way that I can think of. with, without Pi, separate power supply for Pi and Octopus. Just can't think of any other combination. I have the feeling that the problem maybe earlier down the line as every time that I try and do anything I get this error message "Octopus V1.1 detected but is unresponsive. Klipper doesn't seem to be running on your board, which may indicate faulty firmware or a faulty board. Try hitting the reset button on your board, and click "Check Again" below. If it keeps failing, please check your board and try flashing it again. I bought a new board as I thought that it could have been that, tried it with 2 different Pis. Unfortunately I have no experience whatsoever with Mainsail, Moonraker or Klipper so don't have a clue where to go from here.
TheTik
TheTik7d ago
What happens when you try to flash the octopus via ad card?
Chris
Chris7d ago
Hi, chris' colleague here. We tried with the SD card and followed the steps in the guide, the result is in the attached screen shots that gave 'Octopus detected but unresponsive message.
Chris
Chris7d ago
Should also be noted that when we started the commissioning we had a error message for 'bed_mesh' this we ignored and carried on with configuration as we had the oiption to carry out the updates to software. This we did in order - RatOS - RatOs Configurator - all updates. When the RatOs update was completed the error message 'cannot connect to moonraker' appeared. We do not have option to flash automatically, the manual flash with DFU gives 'Octopus unresponsive' and now the SD card route has failed. So we are 3 for 3 and out of options - any help appreciated.
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blacksmithforlife
when you say "SD card route has failed" - what does that mean? Is everything disconnected on the octopus except for the USB cable to pi and power cables?
Chris
ChrisOP7d ago
Yes and I have even tried powering the Pi separately so just the USB cable from Pi to Octopus. All lights on both Pi and Octopus stay on permanently, no flashing ones at ANY stage. Blue light comes on when SDCard is inserted. One other point, when using the DFU route, a popup window warning appears telling you to remove the jumper BEFORE flashing but after resetting the board. Is that correct?
blacksmithforlife
my boards were flashed before Mikel added DFU as an option so I am not exactly sure of the order, but I know the jumper controls if it boots into DFU mode or not. After flashing you need to reboot it back into NON DFU mode, otherwise klipper won't be able to communicate with it. I know Mikel wrote the instructions on the webpage, but it is really easy to miss a detail and do it wrong because... reading is hard
TheTik
TheTik7d ago
Just to confirm, the filename changed from firmware.bin to firmware.cur, correct?
Chris
ChrisOP6d ago
No. But then how the hell do you tell if ANYTHING is happenning as I can't find what the lights on the Octopus mean and they all just stay on permanently anyway.
TheTik
TheTik6d ago
That's how you can tell, the filename change Put the firmware.bin file on the SD card Put SD card with 'firmware.bin' in octopus. Power on octopus. Wait a minute. Power down octopus. Take out SD card and put it back in PC. Verify the filename is now 'firmware.cur'.

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