first class trouble crashing after opening titles

once the lobby screen loads on first class trouble, the game crashes. in the background, the attached web page opens.. any ideas on what to do/how to fix? I'm happy to provide more information if necessary ^^
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44 Replies
ratty-blush
ratty-blushOP2mo ago
oups let me enable verbose logging mb
ratty-blush
ratty-blushOP2mo ago
CommandMC
CommandMC2mo ago
Looks like you need either d3dcompiler_47 or d3dcompiler_43 installed using Winetricks (button in the game settings) Try installing _47 first, if that doesn't work try _43
ratty-blush
ratty-blushOP2mo ago
alright, thx @CommandMC tried 47 and it didn't work, do I need to uninstall 47 before installing 43? and if so, how?
CommandMC
CommandMC2mo ago
You can "uninstall" Winetricks verbs by imply deleting your Wineprefix folder (/home/soly/Games/Heroic/Prefixes/default/First Class Trouble, delete the actual folder on your hard drive) It's not required though, just helpful to have a clean setup
ratty-blush
ratty-blushOP2mo ago
swag alas, I installed both and I still get the crash. would a new log help?
correct-apricot
correct-apricot2mo ago
yes
ratty-blush
ratty-blushOP2mo ago
correct-apricot
correct-apricot2mo ago
you're a couple of proton versions behind
ratty-blush
ratty-blushOP2mo ago
weird, I thought I just had ge latest I probably changed the config a while ago and forgot to update lmao
correct-apricot
correct-apricot2mo ago
if you change the general game settings it won't update the individual games
ratty-blush
ratty-blushOP2mo ago
changed to GE Latest, still no luck :-( new log:
correct-apricot
correct-apricot2mo ago
try installing vcrun2019 in winetricks as well
ratty-blush
ratty-blushOP2mo ago
is it meant to install this instead when I type in vcrun2019?
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correct-apricot
correct-apricot2mo ago
yea it's part of the package
ratty-blush
ratty-blushOP2mo ago
ok I installed that and now the game won't open lmfao
correct-apricot
correct-apricot2mo ago
log?
ratty-blush
ratty-blushOP2mo ago
yea 1 sec g
ratty-blush
ratty-blushOP2mo ago
ok I had to re-run to get a log because inbetween I tried running after deleting my wine prefix, and the game *did* launch but crashed again as per usual
correct-apricot
correct-apricot2mo ago
did you start fresh again? i meant keep the other d3d stuff installed and do that on top of it
ratty-blush
ratty-blushOP2mo ago
yea I can reinstall it 1sec both d3ds?
correct-apricot
correct-apricot2mo ago
yea also, it looks like something went wrong with the installation of vcrun2019
ratty-blush
ratty-blushOP2mo ago
kk yea I did say it only installed the wine bug thing that happens every time I install it, i've tried three times and it does that each time
correct-apricot
correct-apricot2mo ago
hmm
CommandMC
CommandMC2mo ago
Heroic log should contain details on what Winetricks is doing
HeroicBot
HeroicBot2mo ago
Please see the following images on how to send a Heroic / Legendary / GOGDL / Nile log file:
From An unknown user
From An unknown user
correct-apricot
correct-apricot2mo ago
there's also the large chunk of g-streamer warnings, that usually means that dependencies aren't working correctly i also don't see the umu launch instructions in your logs check and uncheck "disable umu" in the game's advanced settings
ratty-blush
ratty-blushOP2mo ago
ratty-blush
ratty-blushOP2mo ago
a new error on the web page! otherwise, still not working :-(
correct-apricot
correct-apricot2mo ago
you are going hog wild on resetting your wine prefix, stop doing that install the three things and just leave it
ratty-blush
ratty-blushOP2mo ago
I didn't reset it
correct-apricot
correct-apricot2mo ago
no wine packages, to me, means you went and deleted the wine prefix again
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ratty-blush
ratty-blushOP2mo ago
idk why it's empty, I am not refuting that it is - I am just saying that I did not clear it
correct-apricot
correct-apricot2mo ago
i wonder if umu changes the structure, so it's looking somewhere else delete the prefix, keep umu on, install those three
ratty-blush
ratty-blushOP2mo ago
when I open the ui, I get this weird ass error and the box to install components has disappeared
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ratty-blush
ratty-blushOP2mo ago
will do yeah it's just not letting me use winetricks at all now same issue
correct-apricot
correct-apricot2mo ago
uh... heroic log?
ratty-blush
ratty-blushOP2mo ago
shore 1 sec
ratty-blush
ratty-blushOP2mo ago
correct-apricot
correct-apricot2mo ago
my log on somewhat similar hardware
correct-apricot
correct-apricot2mo ago
this is a full on unreal crash, a crash report comes up to submit and everything
correct-apricot
correct-apricot2mo ago
No description
correct-apricot
correct-apricot2mo ago
No description
correct-apricot
correct-apricot2mo ago
it actually installed vcrun2022 for me, i wonder why that one instead of 2019?
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