Database Query Failure – server_login_retry Error with prisma.story.findMany()
Business Impact Statement:
Our application relies on Prisma to fetch and serve dynamic content to our users. This error is preventing the system from retrieving data from the story table, resulting in incomplete or broken user experiences across several pages. This issue is affecting our production environment and disrupting user workflows, leading to potential customer dissatisfaction and business loss.
Problem Description:
We are experiencing a persistent error when executing the following query using Prisma ORM:
prisma.story.findMany()
The response error is:
Error querying the database: ERROR: server login has been failing, try again later (server_login_retry)
This issue seems to be related to the underlying database connection rather than application logic. The error began unexpectedly and persists across retries. We have verified that our database credentials and network access are intact. This appears to be a server-side or connection-related failure on Prisma's or the hosting provider’s end.
We kindly request your urgent assistance in identifying the root cause and providing a resolution.
Our application relies on Prisma to fetch and serve dynamic content to our users. This error is preventing the system from retrieving data from the story table, resulting in incomplete or broken user experiences across several pages. This issue is affecting our production environment and disrupting user workflows, leading to potential customer dissatisfaction and business loss.
Problem Description:
We are experiencing a persistent error when executing the following query using Prisma ORM:
prisma.story.findMany()
The response error is:
Error querying the database: ERROR: server login has been failing, try again later (server_login_retry)
This issue seems to be related to the underlying database connection rather than application logic. The error began unexpectedly and persists across retries. We have verified that our database credentials and network access are intact. This appears to be a server-side or connection-related failure on Prisma's or the hosting provider’s end.
We kindly request your urgent assistance in identifying the root cause and providing a resolution.
