95 Replies
i tried reaching out to valorant support but everyone said they couldn't help with this because they were either in the dark about why this is even happening or because they think my device's TPM is somehow incompatible even tho it's 2.0, i'm legit losing hope by the second but oh well, i'm stubborn so here i am reaching out to the discord side of val support :'D
open bios
wait one sec

just so you could be sure that i have other stuff enabled
i already have an idea but
tpm.msc

here u go
ill go open the bios now one sec
k
Are guilds back or my dc glitching :val_SusgeNoted:
theyre back, and now its easier to get in one
you can simple click on mine and join
Not working
It used to show guild name before it was removed
what shows for you?
But on my main account, the guild owner said it will be back but it’s not yet
It only shows CYBR for you, but if I click on it, nothing happens.

dont mind its showing in pt-br
but
let me get in this one so you can join
So no more invite only?
try now
i changed to another
pretty sure this one works
STAR
same
sollarballs
Prob cause on phone
prolly
Will try later on PC
my profile looks so cute
blue plus yellow
I'm back sorry i took a while
had to go take care of some stuff
happens
no worries
I'm in the bios now

advanced
ss
@Izzy <3
I'm here dw, my phone is slower than a turtle on a hot summer day cuz it's low on battery, taking a simple picture is hassle just by itself :')
o ok
mb
lol ur fine, thank you for being patient ;-;
there u go

@Matsui
hmm not there, may you look into security and boot for INTEL ptt?
TPM Device Selection, Security Device Support, TPM State
etc
oh i know what you mean, this is where i found where to enable my tpm

idk why it's called trusted computing for my bios tbh, had to spend like 30 mins just looking around, and the thing is, even with this enabled i still get the error ;-;
if this is actually the wrong way to go about enabling the tpm pls do tell me btw-
its not wrong, at least as far i know
so what am i supposed to do now (╥﹏╥)
now the reason why it isnt showing up the tpm selection
im searching up
thank you for taking the time do that, i really really appreciate the help :)
u need to play valorant with secure boot on'
it happened with my friend

but-
@Izzy <3 go to boot
mabye she doesnt have it on
what
i have that on, i have all the requirements on, u can check the picture I sent earlier, the fact that I'm still getting this error is exactly why I'm here, because i shouldn't have it to begin with
btw my valorant crashes in the menu when i try click on anything
if u know how to fix it
pls reach out to me
what mode is the secure boot on?
oh ok lemme as k my friend cus he had the same problem
🙂
one sec
no need to ss
standard
Solution
change to custom
then go to key management
then restore key
I'm there now
I don't have restore key as an option
I'll ss rq
if it isnt showing up in key management maybe its in boot/secure boot

nvm you got the keys
let me ss the boot section aswell
thats a big monitor
do you mind saving the changes and trying the game?
thanks i guess? XD

the only thing i did was change the secure boot mode to custom tho, you think that'll work? (I'm going to do it anyway, sorry I'm asking a lot of questions)
no worries, but its a guess of mine
fingers crossed :')
when this type of error shows up while on windows 11, you need both tpm and secure boot mode on with the right setup
im not the best nerd around here but, as far i know your cpu does support firmware
now the reason why its not showing up the option, idk
maybe isa or jibat got an idea
more precise
I'm about to launch the game now, the error usually occurs as soon as i get into a match, the range works fine i think and so does the menu, i usually test it out in Deathmatch, cuz it's the safest way not to get restrictions for "queue dodging"
what usually happens is that as soon as the warmup phase is done, i get kicked out and the error pops up
we'll see if something different happens this time
praying for the best
oke so
i was able to play a full Deathmatch with no error so far
that's already better than the millions of previous attempts, I'm gonna try a swiftplay now
:val_steamhappy:
I'm still on the loading screen
I ACTUALLY LOADED IN
HALLELUJAH
i guess this is a fix
if it works in swiftplay it should work fine in comp right?
probably
I'll come back here if anything happens during a comp match, you've already helped me a bunch so tysm <33
@Isabella✨ do you got the power to mark this thing as solved?
Yess, which 1 do I mark as solved
@Isabella✨ ig this one
i tried marking as solved but didnt work
🥺
You don't have permission to mark this question as solved. Only the thread author or users with the permissions Administrator, ManageChannels, ManageThreads, ManageGuild can mark a question as solved.
I’m ngl, their tpm was already enabled, and it’s asking them to change to firmware tpm, but it is already firmware for their device.
😭😭😭
this is why i got confused
it was already on plus their cpu does support firmware
it loaded into a comp game just fine
Yeah that’s why the support was not sure about it
just vanguard being vanguard
u got perms?
Hopefully it doesn’t crashes :val_Prayge:
Yess
Level 10 :val_Heh:
oh
what a shame
omw to daily command
Alright which 1 do I mark
u can tell me if this is annoying I'll understand ;-;
but I'm curious, can you tell me why changing the secure boot mode to custom suddenly made vanguard detect tpm?
not sure tho
Yk I think just entering bios and going to into the tpm page got it going.
the thing is i already did that a million times, but somehow just changing the secure boot mode fixed everything, y'all are lifesavers :')
:val_Prayge:
but yeah i just wanted to get some extra insight cuz autism BUT ANYWAYS TY GUYS AGAIN MWAH
vanguard works in mysterious ways