Hi I gave someone access to my account to play and then this problem showed up
?
38 Replies
No
It means you need to enable something in your bios
1. Nevrr share your account to anyone ever again
2nd dont tell anyone if u accidentally break any rules, just be better
yah but it only showed up after he played , and i'm only facing it on this acc
It shows up randomly, its a vanguard requirement, not a penalty
Google it and youll have alot of info abt it im on phone rn so i cant help just wanted to relieve u for now
ty
If you still need help
Press windows key + r
Type msinfo32
Show ss
yes i do
Alright
Send the msinfo32 page ss
You already have it enabled :val_HUH:
now i have this
Press windows key + r
Type tpm.msc
Show ss
Alright
Could you enter bios
And use your phone to text here
Bios date is 2015 :val_SusgeNoted:
I’m assuming it will ask to update it next
Advanced tab
Show pic
Open CPU Configuration
Show pic
your cpu most prob doesn’t support tpm 2.0 :val_SusgeNoted:
Go back
Open platform misc
:Handlebars:
Did you login on a different pc with that acc
yes
Yeah exit bios
That’s prob why
That system was TPM 2.0 capable
But urs is not
alot of my friends played on this account
😭😭
i never had a problem
whats wrong:pepe_ohno:
Sharing account is against riot’s tos :val_CAUGHT:
but they still can play
whyyy me
Because their system supports TPM 2.0 and they most prob have it enabled
Yours doesn’t
so what can i do now
Contact support
Tell them you logged into a friends PC and now you’re getting this error on your PC
Don’t tell them you shared you acc, even tho they already know
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
okay
Cant it be on but not set up?
Without keys for example
Plus not on custom mode
no it won't show up as on
I think they enabled it themself from yt vid as adviced