Unjustified Account Suspension (McLaren Avaix#mcl, April 15, 2025)
Dear Riot Games Support Team,
On April 15, 2025, my Valorant account McLaren Avaix#mcl was suspended without any explanation. Prior to this, I had only been using an official stats tracker that operates through Valorant's API.
I reached out to the developers of this tracker, and they confirmed their application couldn't have caused the ban:
"Your account was not suspended due to using our service. Millions of players use our applications daily - they are fully approved by Riot and don't violate any terms of service. If this were our fault, we would have received mass complaints, which hasn't happened."
My computer is brand new, and I haven't used any third-party software that violates Valorant's rules.
I kindly request your assistance in clarifying:
What was the specific reason for this suspension?
Is it possible to review this decision if it was made in error?
I would greatly appreciate any information you can provide regarding this matter.
Thank you for your time and understanding.
Sincerely,
McLaren Avaix#mcl
64 Replies
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
@Avaix
u got a hwid ban or a acc ban
Valorant tracker is use at ur own risk btw
As stated by riot support
owo but it cannot be the problem tho
since many ppl already use it
Or could it.... :val_HelloBro:
mhm
Seen quite a few people getting banned who claimed all they had was val tracker
lmfao
so nothing is safe
ill just factory reset my comp and play valo
for safety
haha
Yea basically nothing that even tries to touch vanguard
lol
Including cheats for other games
i should do a factory reset
Malware also gets people banned
yep even mods from what i have heard
yep i just cleaned it a while back
(I think that happened to me but idk never confirmed it)
xD
u had a hwid banor acc ban?
On new SSD? :val_HUH:
Yea i was hwid banned
awhhh
Junimo said that the ssd didn't get me banned
ig im lucky
Ohh
After i got unbanned i didn't ask em what actually caused it
xD
isabella did u find the cmds
I did
My alt also got banned after i logged into it to check if it was a hwid ban
can u share it wid me plss
😭😭😭😭😭
Alt got unbanned aswell:val_CAUGHT:
Ran a malwarebytes scan cuz xyrem asked me to
xD
Had like 2 or 3 trojans
ty
What in the
?
Wot :val_HUH:
Where do u find that?
whats wrong in that pic
mod sent her obv
;paypal
Solution 1:
PayPal might be putting restrictions on your account, make sure you check PayPal's support page on why your transaction might have not gone through.
Solution 2:
Many users have found using command prompt to refresh their overall connection helps fix any transactional errors. Open command prompt as administrator and type these commands in order.
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
Solution 3:
If none of the above solutions or information is helpful to your issue, you can always use your credit or debit card directly, instead of using PayPal. In addition, online vendors have online gift cards for Valorant's premium currency. You can try to use PayPal to purchase an online gift card; most find this to be an effective solution. Note, gift cards are geo locked so purchase them from your region.Huhh
lol
WTF
tf
;van102
VALORANT has encountered connection error. Please relaunch client to reconnect
Please start by uninstalling all valorant related files, then vanguard then valorant then riot games.
Search CMD and click run as admin:
Then Reinstall VALORANT.
-# These solutions have been provided by COMPREADY:cr:
;Val-1
u blurred three of em :Iso_Sip:
Secure boot command
;errorcode
Which is all wrong
oh alr xD
;van1
Game failure
:valExclamation: Valorant hasnt be properly uninstalled. Please start by uninstalling all valorant related files, then vanguard, then valorant and then riot games.
Search CMD and click run as admin:
-# These solution have been provided by (COMPREADY)[https://compready.gg/]:cr:
there is no - ig
xD
I wonder if this compready company can get me a 1000 fps in candy crush
:val_CatBigStare:
whats candy crush
story mode game
;hdd
This is an issue with files loading off of your disk. You might have a HDD. If you do, you should defragment it or get an SSD and place Valorant on it.
Use
windows key + r than type "dfrgui" to check what type of drive you have.
Learn how to defragment:
https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-048aefac-7f1f-4632-d48a-9700c4ec702a
Solid State Drives (SSD) and Hard Disk Drives (HDD) are data storage devices. SSDs are usually much smaller, thinner, and offer more storage volume, speed, and efficiency compared to HDDs.
I have a 4-month hwid ban and an account for good.
oo
I don't understand why
I've never cheated. The official developer of the tracker said that they can't ban people for it
We already have a few ppp who were banned for using valorant tracker
ive had a similar scenario occur to me, i never got my account back and ended up having to wait 4 months to play again
not going to lie it was probably for the best anyways i was addicted to the game lol
either way i lost $2k due to riot's incompetence
gl