P
Prisma5mo ago
Beto

Prisma queries fail in production

Hello, I’m using @prisma/extension-accelerate with Expo Router API Routes (which run in Cloudflare Workers). I encounter the following error in my deployed API. The strange part is that sometimes it works, and sometimes it doesn’t. I’ve attached a screenshot showing how I instantiate Prisma. (NOBRIDGE) LOG tokens {"error": " Invalid prisma.user.upsert() invocation: Cannot fetch data from service: Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot."} Hopefully, I'm doing something wrong and this has a quick fix. Thank you!
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6 Replies
Prisma AI Help
Prisma AI Help5mo ago
You selected to wait for the human sages. They'll share their wisdom soon. Grab some tea while you wait, or check out #ask-ai if you'd like a quick chat with the bot anyway!
Nurul
Nurul5mo ago
Hey Beto! 👋 Glad to see you here 🙂 Can you share with me the email id or the GitHub handle with which you signed up on Prisma Console? I would like to take a look at the logs for your project. If I understand correctly, you are getting this error intermittently, right? Are there any specific queries which always fail?
Beto
BetoOP5mo ago
Hi Nurul 👋 thanks for helping me 🙂 My handle is: betomoedano Yes, this was working more or less but my latest deployment is not working at all, you can check it out here: https://social-universe.expo.app/ if you try to sign in with google you'll get the error above. (this works in my local which makes me suspicious of a worker environment limitation issue) I'm happy to share more code or create a minimal repro or even join a call with you to explain what I'm doing in detail. Let me know.
Nurul
Nurul5mo ago
Thank you for sharing the handel and apologies for the delay in getting back. I see you have a project titled "Social Universe", which has two environments "Production" and "Development". I assume you are getting the error in "Production" environment? I checked logs for both of these environments and I don't see any errors. Are you able to reproduce this error consistently? If yes, it would be very helpful to us in debugging this if you can provide a minimal reproduction.
Beto
BetoOP5mo ago
Hey Nurul! I've spend the last two days trying to repro this issue without success 😦 Sometimes it works and sometimes it doesn't, I tried creating a new environment from scratch and it woked fine with a simple user model. I thought maybe there is no issue haha but then I added my schema and it it worked! but after some requests it stopped working. Today, it was working again, then it stopped again, now it works again. I have no idea what's wrong, but I'll keep an eye on this. Thank you again! I'll le you know if I can repro later. This happends in productions environment (deployed api routes)
Nurul
Nurul4mo ago
Let me know if I can assist now or in future 🙂

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