My account was permanently suspended even though I did not use any third-party software.

Hello, I am reaching out regarding a serious issue with my Valorant account. Despite never using any third-party software or cheats, my account was permanently suspended. I have invested approximately 12,000 Turkish Lira into this account, including purchasing skins and other in-game items. Losing this account feels like losing a significant amount of money and effort. After the suspension, I submitted a support ticket, but it was marked as "solved" without any response from a human representative. Only an automated bot replied. Suspecting that my computer might have been infected with a virus, I scanned it using antivirus software and found two viruses. I deleted most of the affected files. and confused. I can provide evidence that I did not use any cheats. If necessary, I am willing to grant remote access to my computer for a thorough inspection. I kindly request a thorough review of my case. I am a dedicated player who has invested both time and money into this game. I hope for a fair resolution. Thank you for your attention.​
9 Replies
Geniux
Geniux2d ago
;valsupport
VANGUARD Main
VANGUARD Main2d ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Fuduyos
FuduyosOP2d ago
Hello, I already sent a ticket but no one answered except the bot and didn't care.
Geniux
Geniux2d ago
that means a rioter has looked into the ban and denied the unban request
Fuduyos
FuduyosOP2d ago
but this is ridiculous.. Using an application like AnyDesk, have a Turkish representative come to my computer, look at it, I haven't formatted anything, I haven't done anything, come and look at my computer, monitor it with Vanguard, if you want, send an application, monitor my computer, but I haven't used cheats.
Geniux
Geniux2d ago
unfortunately noone can help you here, since this isnt the official support
Fuduyos
FuduyosOP2d ago
Thank you for your interest..
Space Gecko
Space Gecko2d ago
whats your riot id
Fuduyos
FuduyosOP2d ago
valorant nick : Fuduyos Adios#Efes
riot nick : WFuduyos I can give you more information on the spot, just tell me @Space Gecko [NO PINGING] I would be very very happy if you could help me.

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