12 Replies
:wave: Hey @iRedMC,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:I updated Immich on my phone today
I’m on iOS 18.5 (22F5068a)
I don’t understand how problems like this even happen.
This is new material design progress bar
Material Design
Progress indicators – Material Design 3
Progress indicators inform users about the status of ongoing processes, such as loading an app. It show the status of a process in real time.
And… code from the old bar is still trying to place it in the same spot?
Neato
What do you mean?
It’s not making the bar properly
Can you somehow show it on the screenshot with markers?
I am not sure I follow the visual cue


Tbh the bar looks the same as it has for months to me - except for this glitch
Oh no I have a rotten feeling this isn’t even a glitch and this is intended behavior..
Is this true
It is the new material design progress bar, yes
As seen from the link I posted above
It says the intent of the dot is for accessibility, I suppose to make the stopping point easier to see