CloudFlare charged us 434.25 TRY ($10.76) for nothing, we didn’t pay for anything and didn’t try. De
CloudFlare charged us 434.25 TRY ($10.76) for nothing, we didn’t pay for anything and didn’t try. Deal with this, please.
4 Replies
?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
You should receive an email about the request, but it is not in the mail.
The billing system is a mess
You can try to submit a ticket and wait
But you'll probably have to take this as a loss
I had a similar issue where I was charged double at the beginning of my streams sub
They responded after two months telling me that they can't do anything about it and I should submit another ticket