Novu•8mo ago

Online status without Inbox component

Hey Team,

I'm trying to build a flow, only to send the user an email when he is offline, but this is an external user so he should not have an inbox, or at least not see the inbox.

is there a way that I can track the online status of the user without showing him the fill inbox?

Pawan Jain•5/5/25, 7:20 AM

@Omar Khatib

if you use Inbox in your application and it that user visits your website. It is not mandatory to show the Inbox to user. it should just load. Novu can track online status only if Inbox is loaded

Omar KhatibOP•5/5/25, 7:24 AM

Hey Pawan,

Thank you for you help, you mean to render the Inbox inside a hidden div? or with empty bell ?

what about the hook usage such as useNovuuseNovu would that also track the online status?

Pawan JainAPP•5/5/25, 7:32 AM

Let me check with my team on useNovuuseNovu hook

Pawan Jain•5/7/25, 3:09 AM

@Omar Khatib

using hooks will change the online status of subscriber

Online status without Inbox component

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